Relationship Executive-English; Arabic

2 days ago

Muscat, Muscat, Oman The Sustainable City - Yiti Full time 4,000 - 6,000 per year

Job Brief:

The Relationship Executive is responsible for building and maintaining strong relationships with clients,

understanding their needs, and ensuring a high level of customer satisfaction to support sales growth

and client retention.

Essential Duties and Responsibilities:


• Develop and maintain long-term relationships with existing and prospective clients.


• Understand client needs and provide tailored solutions that align with company offerings.


• Act as the main point of contact for client inquiries, complaints, and service support.


• Coordinate with internal departments to ensure timely delivery and high service standards.


• Assist in achieving sales targets by identifying new opportunities and upselling services.


• Conduct regular client visits and follow-ups to maintain client engagement and loyalty.


• Maintain accurate and up-to-date client records and sales reports.


• Support marketing and promotional activities to enhance client interaction.


• Represent the company in exhibitions, events, and networking functions as needed.


• Gather market and client feedback to support product and service improvement.

Knowledge, Skills and Abilities:


• Strong communication and interpersonal skills.


• Proactive attitude and customer-oriented mindset.


• Ability to work independently and as part of a team.


• Good knowledge of CRM systems and MS Office applications.


• Fluency in English; Arabic is an advantage.

Educational Qualification:


• Bachelor's degree in business administration, Sales, Marketing, or a related field.


• Minimum 2–3 years of experience in a client-facing sales or relationship management role.

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