Assistant Manager

2 weeks ago

Muscat, Muscat, Oman GMG Full time 3,840 - 6,000 per year

Who We Are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What You'll Be Doing:

The role holder will support the Senior Manager - HRBP in driving Human Resource initiatives across GMG's Business Units. The role focuses on execution and coordination of HR activities including recruitment, operations, learning and development, performance management, employee engagement, and policy implementation. The Assistant Manager serves as a bridge between employees, managers, and the HR team, ensuring timely resolution of employee matters, compliance with policies, and smooth execution of HR processes

Key Responsibilities:

  • Support the implementation of HR strategy across the assigned Business Units, ensuring alignment with corporate HR policies and processes.
  • Assist in developing, communicating, and implementing HR policies, procedures, and employee handbooks.
  • Coordinate recruitment and onboarding activities in partnership with Talent Acquisition and Hiring Managers.
  • Provide day-to-day guidance and support to managers and employees on HR-related queries, policies, and processes.
  • Support performance management activities including goal-setting, mid-year and annual reviews, and development planning.
  • Coordinate learning and development initiatives, including training needs analysis, scheduling, and feedback collection.
  • Assist in managing compensation and benefits programs, ensuring employees are informed of policies and entitlements.
  • Ensure accurate employee records, HR documentation, and system data are maintained in line with compliance requirements.
  • Support the investigation and resolution of employee relations issues, escalating cases as required.
  • Assist in coordinating exit processes including documentation, approvals, and exit interviews. Generate and analyze basic HR reports and dashboards to support decision-making.
  • Provide coaching and guidance to frontline staffs, ensuring high standards of service delivery.
  • Promote a culture of feedback and continuous improvement within the frontline and assigned Business Units.

Skills & Experience:

  • Bachelor's degree in Business Administration, Human Resources, or a related field.
  • Professional HR certification (CIPD, SHRM, etc.) preferred.
  • Strong organizational and time management skills.
  • Relationship-building and influencing skills.
  • Problem-solving and conflict resolution abilities.
  • Solid understanding of HR processes, policies, and Omani labor laws - Mandatory
  • Excellent verbal and written communication skills (English essential; Arabic preferred).
  • 4–6 years of relevant HR experience, with at least 2–3 years in a business partnering or HR generalist role.
  • Experience in retail, FMCG, or multinational organizations is an advantage.

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