Food Safety

2 days ago

Muscat, Muscat, Oman Acers Hospitality Consultants Full time 13,200 per year

Job Opportunity – Food Safety & Quality Assurance (QA) Manager

Location: Oman

Salary: OMR 1,100/month

Position Summary

We are seeking an experienced Food Safety & Quality Assurance (QA) Manager to design, implement, and enforce food safety and quality systems across a multi-brand F&B group, including outlets, catering/events, central kitchen (CK) production, and grab-and-go products.

This newly created corporate role ensures full compliance with Omani food safety regulations, drives HACCP/ISO standards, and safeguards brand reputation by embedding world-class food safety practices into every level of operation.

Key Responsibilities

  • Food Safety Systems & Compliance
  • Develop and implement HACCP-based food safety management systems for CK and outlets.
  • Ensure compliance with Omani food safety laws, audits, and international standards (ISO 22000, FSSC, etc.).
  • Maintain updated food safety manuals, SOPs, and documentation.
  • Audits & Inspections
  • Conduct regular internal hygiene and safety audits across CK, outlets, and catering operations.
  • Oversee supplier audits to ensure raw material quality and safety.
  • Coordinate with external auditors, inspectors, and regulators.
  • Training & Awareness
  • Design and deliver ongoing hygiene and food safety training for CK staff, outlet staff, and drivers.
  • Ensure all new hires complete mandatory food safety induction.
  • Drive a culture of accountability around hygiene and safety.
  • Quality Assurance & Traceability
  • Implement batch coding, labeling, and shelf-life controls for CK and grab-and-go items.
  • Establish product recall and traceability procedures.
  • Monitor packaging, storage, and transport hygiene.
  • Incident & Risk Management
  • Investigate customer complaints and safety incidents.
  • Lead root cause analysis and corrective/preventive actions (CAPA).
  • Report risks, non-conformities, and corrective actions to leadership.
  • Cross-Functional Collaboration
  • Partner with Operations, CK Production, Procurement, and HR to align standards.
  • Support HR with training programs and disciplinary measures for non-compliance.
  • Collaborate with Marketing to ensure product claims reflect certifications.

Key Performance Indicators (KPIs)

  • Audit scores across outlets and CK above 90%.
  • Zero major food safety incidents.
  • 100% compliance with Omani food safety regulations.
  • Staff hygiene training completion rate at 100%.
  • Non-conformities resolved within agreed timelines.

Qualifications & Experience

  • Bachelor's degree in Food Science, Microbiology, Quality Management, or related field.
  • 6–8 years of food safety/QA experience in F&B or hospitality, ideally with CK-driven models.
  • HACCP Level 4 certification (mandatory); ISO 22000 or FSSC preferred.
  • Strong knowledge of Omani and GCC food safety regulations.
  • Experience in supplier audits and catering/event food safety.

Skills & Competencies

  • Deep expertise in food safety systems and audits.
  • Strong analytical and problem-solving skills.
  • Excellent communication and training skills.
  • Integrity and high attention to detail.
  • Ability to work cross-functionally and enforce compliance.

Reporting Line

  • Reports to: CEO / General Manager
  • Works closely with: Operations Manager, CK Supervisors, HR, Procurement, Marketing

Salary Package

  • OMR 1,100/month

Job Type: Full-time

Pay: RO1, per month

  • Food Packer

    4 weeks ago

    Muscat, Muscat, Oman Calo Inc Full time

    About CaloCalo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.Launched in Bahrain in 2019, we have since expanded to 6 countries, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe concepts.We're on a noble mission...

  • Food Packer

    2 days ago

    Muscat, Muscat, Oman CALO Full time 1,500 - 2,500 per year

    About CaloCalo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.Launched in Bahrain in 2019, we have since expanded to 6 countries, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe concepts.We're on a noble mission...

  • Director of Food

    2 days ago

    Muscat, Muscat, Oman Shangri-La Group Full time 90,000 - 120,000 per year

    Shangri-La Barr Al Jissah Muscat, Sultanate of OmanNestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La's Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises...

  • Swedish Food Market

    5 days ago

    Muscat, Muscat, Oman Al Futtaim Private Company LLC Full time 2,400 - 12,000 per year

    Job Requisition ID: 172054 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

  • Chef with Arabic food knowledge

    2 days ago

    Muscat, Muscat, Oman FHMS Full time 1,200 - 2,400 per year

    Looking for hotel management graduate with HACCP level 3 certificate and having experience as a Catering chef in any Gulf country, he should have good knowledge of food safety, different cuisine like Arabic. Indian, salad etc. should be able manage cost, menu planning.Job Type: Full-time

  • Director of Food

    3 days ago

    Muscat, Muscat, Oman IHG Hotels & Resorts Full time 60,000 - 120,000 per year

    About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

  • Swedish Food Market

    3 weeks ago

    Muscat, Muscat, Oman Al-Futtaim Automotive Full time

    Overview Of The RoleTo assist the Food & Beverages Manager in the execution of the IKEA Food Service Concept in the IKEA Restaurant & Café, IKEA Bistro, IKEA Swedish Food Market and IKEA co-worker restaurant by ensuring that the daily operations of the kitchen and production area is supervised and directed at the highest standard way to strengthen the IKEA...

  • Swedish Food Market

    3 weeks ago

    Muscat, Muscat, Oman Al-Futtaim Full time

    Overview Of The RoleTo assist the Food & Beverages Manager in the execution of the IKEA Food Service Concept in the IKEA Restaurant & Café, IKEA Bistro, IKEA Swedish Food Market and IKEA co-worker restaurant by ensuring that the daily operations of the kitchen and production area is supervised and directed at the highest standard way to strengthen the IKEA...

  • Food & Beverage Supervisor

    3 weeks ago

    Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    OverviewWe are excited to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel at Muscat's waterfront. As part of the global IHG Hotels & Resorts family, voco offers a blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. This is a pre-opening opportunity to join a team shaping the hotel's culture...

  • Swedish Food Market

    3 weeks ago

    Muscat, Muscat, Oman Al-Futtaim Full time

    Overview Of The RoleTo assist the Food & Beverages Manager in the execution of the IKEA Food Service Concept in the IKEA Restaurant & Café, IKEA Bistro, IKEA Swedish Food Market and IKEA co-worker restaurant by ensuring that the daily operations of the kitchen and production area is supervised and directed at the highest standard way to strengthen the IKEA...