Customer Care Representative

3 days ago

Muscat, Muscat, Oman FedEx Full time 70,000 - 120,000 per year

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Grade - 4

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

  • Customer Service Representative

    2 weeks ago

    Muscat, Muscat, Oman beBeeCustomerService Full time 43,200 - 48,000

    Job Title: Customer Service RepresentativeThis position is currently suspended, and the post lists available positions with related details.Vacancy information will be updated when it becomes active again.About the JobThe ideal candidate will provide exceptional customer service to clients.Data entry skills are also required for this role.Benefits and PerksA...

  • Retail Sales Representative

    2 weeks ago

    Muscat, Muscat, Oman beBeeRetailSales Full time 6,000 - 12,000

    Job Title: Retail Sales RepresentativeMain Responsibilities:The successful candidate will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience. This includes greeting customers, assisting them in selecting products, promoting the company's loyalty program, and providing top-tier customer service by following...

  • Sales Representative

    1 week ago

    Muscat, Muscat, Oman Dr Nutrition UAE Full time 70,000 - 120,000 per year

    Company Description: Dr. Nutrition is a natural products retailer founded in 2001 with 250 branches in 10 countries including Oman, and a product line of over 7,000 items. The company offers natural cosmetics, health foods, vitamins, supplements, and more, as well as nutritional consultations and weight loss programs supported by natural means. Dr. Nutrition...

  • Sales Representative

    6 days ago

    Muscat, Muscat, Oman Dr. Nutrition Full time

    Company DescriptionDr. Nutrition is a natural products retailer founded in 2001 with 250 branches in 10 countries including Oman, and a product line of over 7,000 items. The company offers natural cosmetics, health foods, vitamins, supplements, and more, as well as nutritional consultations and weight loss programs supported by natural means. Dr. Nutrition...

  • Customer Service Representative

    1 week ago

    Muscat, Muscat, Oman beBeeService Full time 2,800 - 3,200

    Our organization is seeking a seasoned customer service professional to fill a key role in our operations. As a pioneer in the hospitality industry, we have established a global network of over 45 brands and 5,600 hotels worldwide.

  • Sales Representative

    2 weeks ago

    Muscat, Muscat, Oman Abroad Work Full time

    Sales Representative vacancy in Muscat OmanSales RepresentativeWe are hiring a motivated Sales Representative to join our team in Muscat. As a Sales Representative, you will be responsible for promoting and selling our products to potential customers, building and maintaining relationships with clients, and achieving sales targets. The ideal candidate should...

  • Sales Representative

    7 days ago

    Muscat, Muscat, Oman Drnutrition Full time

    OverviewJoin to apply for the Sales Representative role at Dr. Nutrition.Dr. Nutrition is a natural products retailer founded in 2001 with 250 branches in 10 countries including Oman, offering natural cosmetics, health foods, vitamins, supplements, and more, as well as nutritional consultations and weight loss programs supported by natural means.Role...

  • Sales Representative

    1 week ago

    Muscat, Muscat, Oman ATYAB AL MARSHOUD Co. Full time $70,000 - $120,000 per year

    Do you have a passion for luxury fragrances and a talent for sales? We're hiringYou are:A fragrance enthusiast & great storytellerDriven by goals and customer satisfactionImpeccably professional in style and attitudeMust be locally available in OmanHow to Apply:Please send your CV and a brief introduction to with the subject line Sales Representative- [Your...

  • Sales And Marketing Representative

    1 week ago

    Muscat, Muscat, Oman Gerami International Company Full time 70,000 - 120,000 per year

    Company DescriptionGerami International Company is a supplier of high-quality animal feed and food stuffs. We specialize in a range of essential vitamins, minerals, and amino acids, including DL-Methionine and Lysine sulphate. Our products are designed to meet the specific nutritional needs of various animal species, ensuring health and productivity. We are...

  • Sales And Marketing Representative

    6 days ago

    Muscat, Muscat, Oman Gerami International Company Full time

    Company DescriptionGerami International Company is a supplier of high-quality animal feed and food stuffs. We specialize in a range of essential vitamins, minerals, and amino acids, including DL-Methionine and Lysine sulphate. Our products are designed to meet the specific nutritional needs of various animal species, ensuring health and productivity. We are...