Call Center Representative

2 days ago

Muscat, Muscat, Oman لبّيك لخدمات الاتصالات LABBIK Telecom Services Full time 1,200 - 2,400 per year

Company Description

لبّيك لخدمات الاتصالات (LABBIK Telecom Services) was established to promote the culture of call centers and customer service across various sectors. By organizing work processes and opening direct communication channels with customers, LABBIK aims to assist and serve them optimally

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Role Descriptio

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This is a full-time on-site role for a Call Center Representative located in Muscat. The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing exceptional customer support. Additional responsibilities include maintaining customer satisfaction, updating customer records, and ensuring efficient communication with customers

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Qualification

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  • Proficiency in Customer Service Representatives and Customer Suppor
  • tStrong Interpersonal Skills and ability to ensure Customer Satisfactio
  • nComputer Literacy skills, including the use of relevant software and tool
  • sEffective communication skills, both written and verba
  • lAbility to work efficiently in a team-oriented environmen
  • tPrevious experience in a call center or customer service role is advantageou
  • sHigh school diploma or equivalen

t

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