Operations Manager

3 days ago

Muscat, Muscat, Oman AL OBAIDANI | محلات العبيداني Full time 60,000 - 120,000 per year

Job Summary

We are seeking a
dynamic and competent Operations Manager
to oversee and streamline the day-to-day operations of our Head Office and factory. The ideal candidate should have a strong background in
operations, HR, and administrative management
, with a proven ability to implement systems, drive efficiency, and manage cross-functional teams. This role demands
strategic thinking
,
excellent people skills
, and the ability to work closely with leadership to ensure optimal performance and compliance across all departments.

Key Responsibilities

Operational Oversight

  • Supervise daily business activities across departments.
  • Ensure smooth coordination between Production, Procurement, Logistics, Finance, Sales & Marketing.
  • Monitor key performance indicators (KPIs) to enhance operational efficiency.
  • Identify areas for process improvement and implement effective solutions.

Human Resource Support

  • Oversee recruitment, onboarding, and exit procedures in coordination with relevant departments.
  • Maintain staff records, attendance, and leave management systems.
  • Ensure compliance with labor laws and internal HR policies.
  • Support in resolving employee conflicts and grievances.
  • Assist in organizational restructuring and manpower planning.

Administrative Leadership

  • Manage office and factory administration functions.
  • Supervise support staff (drivers, casual workers, office assistants, seasonal staff).
  • Ensure facilities, maintenance, safety & security, and supplies are in order.
  • Maintain company documentation, contracts, and internal communications.

Policy & Compliance

  • Assist in drafting and enforcing company policies and standard operating procedures (SOPs).
  • Monitor adherence to internal controls and company procedures.
  • Liaise with legal advisors, auditors, and regulatory bodies as required.

Reporting & Coordination

  • Prepare periodic reports on operational performance, HR metrics, and compliance.
  • Serve as a liaison between departments and top management.
  • Coordinate meetings, prepare minutes, and follow up on action points.

Qualifications & Requirements

  • Bachelor's Degree in Business Administration, HR Management, or a related field.
  • Minimum
    7 years of experience
    in operations, with solid exposure to HR and administrative functions.
  • Strong knowledge of
    Omani labor law
    and employment practices.
  • Excellent
    leadership
    ,
    interpersonal
    , and
    decision-making
    skills.
  • Proficiency in
    English
    ; Arabic is an advantage.
  • Ability to work independently under pressure and manage multiple tasks efficiently.

Desirable Qualities

  • Proactive, solutions-oriented mindset.
  • Strong ethical standards and confidentiality.
  • Experience in
    manufacturing or retail operations
    preferred.

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