Developer Relations Engineer

2 weeks ago


Muscat, Muscat, Oman Canonical Full time

Join to apply for the Developer Relations Engineer role at Canonical.

As the publisher of Ubuntu, Canonical serves millions of developers across cloud, IoT and data science. We are building a Developer Relations team to engage directly with open source communities and developer-centric organizations to communicate our vision, products, and to incorporate feedback to shape our offerings.

A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This role combines practical engineering skills with diplomacy across organizational boundaries, and a curiosity to find better ways to get things done. You will be a problem-solver and inventor who understands people's needs and how tools can be adapted to meet them, stay current with tech trends, provide insights and guidance, and foster innovation.

Location: we are building our initial DevRel team in Europe, Middle East, African and American time zones.

What your day will look like

In a typical day, a developer relations engineer might:

  • take part in team product meetings, contributing insight and expertise from strategy to day-to-day development progress
  • maintain conversations with developer community members wherever they are found — IRC, social media, product forums, meet-ups and more
  • work with colleagues in other teams to establish common approaches
  • help solve specific technical problems that users or colleagues have identified
  • contribute to technical documentation to meet developer users' needs
  • work on technical articles, presentations or workshops
  • identify new opportunities and directions for improvement in the developer experience
  • present at conferences, meetups or technical events
What we are looking for in you

A strong candidate:

  • is a programmer or developer with a demonstrable passion for and engagement in open-source software
  • has worked with real-world challenges developing and deploying software using Linux
  • has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
  • understands current software packaging issues and trends in the Linux ecosystem
  • has been a contributor to open-source communities, software and documentation
  • is an engaging, vivacious speaker and presenter
  • can work effectively, tactfully, empathetically and confidently with stakeholders who have different perspectives and needs
  • builds trust, relationships and confidence
  • willing to travel globally twice a year for company events and to upstream and partner events
Additional Skills That You Might Also Bring
  • previous experience in a developer advocacy or community role
  • in-depth familiarity with Ubuntu and the Canonical ecosystem of products
What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, reflecting our values. We balance programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person — we've been working remotely since 2004
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Travel upgrades for long-haul company events
About Canonical

Canonical is a pioneering tech firm at the forefront of open source. As the publisher of Ubuntu and a platform for AI, IoT and the cloud, we recruit on a global basis and uphold high standards for new joiners. Canonical has been a remote-first company since its inception in 2004.

Canonical is an equal opportunity employer. We foster a workplace free from discrimination and will give every applicant fair consideration regardless of identity.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Software Development

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