General Manager
2 weeks ago
The Mall General Manager is responsible for overseeing all aspects of mall management
Develop a structured business plan for the mall covering all key components of mall operation
Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan
Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business
To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
To ensure smooth and positive relationship with the tenants, suppliers and contractors
Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences
Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations
Follow legal procedures with respect to mall operations and tenant interactions
Take steps to improve customer services inside the mall
Education:
Any Graduate / Post Graduate / MBA / PGDBA
Experience
Candidates with 15 to 20 years total experience
Extensive 6 to 7 years gulf experience afterYear 2000.
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