SAP Business Analyst

4 weeks ago

Muscat, Muscat, Oman Al Meera Oman Full time

Job Description:

The SAP MM/SD IS Retail candidate will be responsible for managing and optimizing the Material Management (MM) and Sales & Distribution (SD) module integrated with the IS Retail solution. This includes overseeing procurement processes, inventory management, vendor management, sales orders, retail sales, IDOCs posting, and the retail-specific functionalities of SAP, ensuring efficient material and goods flow across the retail business.

The candidate will work closely with cross-functional teams, including finance, logistics, and sales, to ensure smooth retail operations. They will be involved in the configuration, customization, IDOC handling, and deployment of solutions to meet the dynamic business needs of the retail industry.

Key Responsibilities:

MM-IS Retail Module Expertise:

  • Implement and manage SAP MM processes, specifically integrated with IS Retail functionalities.
  • Manage master data related to articles, assortments, and retail-specific data (prices, promotions, condition master record, and BP).
  • Configure and support procurement processes: purchase requisitions, purchase orders, goods receipt, and invoice verification.
  • Maintain vendor management, including the vendor master and source lists.
  • Support the integration between MM and other modules, including FI/CO, SD, and WM.

SD-IS Retail Implementation and Support:

  • Implement and configure the SAP SD module in line with IS Retail business requirements.
  • Manage and optimize sales order processing, pricing, billing, and credit management.
  • Support retail-specific processes like promotions, assortment, discount, markdowns, and pricing for different sales channels (in-store and e-commerce) and IDOC integrations.
  • Manage the complete order-to-cash process, including sales orders, delivery, and invoicing.
  • Handle cross-channel fulfillment, including store replenishment and order fulfillment from various channels (e.g., online, in-store).
  • Configure pricing procedures, including discounts, promotions, and markdowns, specific to the retail environment.

Inventory and Stock Management:

  • Optimize inventory levels and ensure accurate stock management.
  • Handle replenishment processes specific to IS Retail.
  • Design and implement strategies for stock transfers, cycle counting, and physical inventory processes.
  • Resolve issues related to stock discrepancies and develop improvements for better stock accuracy.

Procurement & Purchasing Operations:

  • Handle the full cycle of procurement, including direct and indirect procurement processes.
  • Define pricing procedures, purchase info records, and outline agreements with suppliers.
  • Configure automated purchase order processes and manage subcontracting processes.

Retail-Specific Processes:

  • Support retail merchandising, including price management, markdown management, and promotions, merchandise hierarchy concept.
  • Handle store replenishment processes, forecasting, and merchandise distribution planning.
  • Provide solutions for store inventory management, including stock in transit, reservations, and returns.
  • Support POS integration, ensuring smooth data flow between POS systems and SAP SD.
  • Manage retail promotions, loyalty programs, and other customer-specific pricing strategies.
  • Configure seasonal sales and markdown management processes.

Business Process Analysis:

  • Conduct requirement gathering, business process analysis, and suggest improvements or changes to enhance efficiency.
  • Collaborate with business users to provide training and support for SAP processes.
  • Ensure smooth SAP system integration and alignment with overall business strategy.

Customization and Configuration:

  • Customize and configure SAP MM settings in line with the retail business processes.
  • Develop and execute test scripts to validate configurations.
  • Monitor system performance and troubleshoot any issues in real-time.

Reporting and Analytics:

  • Build reports for purchasing, stock levels, and vendor performance.
  • Leverage SAP analytics tools to offer insights into procurement, inventory, and sales performance.

Support and Issue Resolution:

  • Provide ongoing user support, troubleshooting issues related to SAP MM and SD and IS Retail.
  • Assist with system upgrades, patching, and enhancements related to SAP MM and IS Retail.
QUALIFICATIONS, EXPERIENCE, & SKILLS:

Education / Experience:

  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: Minimum of 8 to 10 years of SAP MM and SD -IS Retail Functional Domain experience.

Skills:

  • Strong problem-solving skills and attention to detail.
  • Ability to work both independently and collaboratively within a team.
  • Good communication skills to liaise with technical and non-technical stakeholders.
  • Time management and ability to prioritize tasks effectively.
  • Strong knowledge of SAP MM & SD module, including procurement, inventory management, invoice verification, and vendor management.
  • Experience in customizing SAP MM & SD for specific retail operations, including Assortment Planning, Pricing, and Promotions.
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