Income Auditor

Income Auditor

Hotel Brand: Crowne Plaza Hotels & Resorts

Location: Oman, Muscat

Hotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113

Job number: 141086

We are currently seeking passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Income Auditor, you are responsible for reviewing and verifying all financial reports to ensure proper authorization in compliance with applicable policies and procedures. Your role will include key responsibilities such as:

1. Establish and maintain seamless coordination and cooperation with all departments of the hotel to ensure maximum productivity and guest service.
2. Identify optimal, cost-effective use of resources and educate the team on the same.
3. Ensure to secure used and unused revenue-related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, and miscellaneous Debit/Credit Vouchers.
4. Check Revenue documents and verify against Revenue sheets.
5. Reconcile computer-generated Guest Ledger Balance against the General Ledger Balance.
6. Perform other duties that may be assigned from time to time.
7. Responsible for all Income Audits and for preparing reports for the same.
8. Responsible for consolidating income reports for all areas of operations.
9. Verify soft count deposits.
10. Audit and account for all control documents and prepare exception reports for all errors.

1. Bachelor's degree preferably in a Finance-related course.
2. Self-confidence, motivation, drive, and tenacity.
3. Ability to think strategically, inductively, and creatively.
4. Minimum 3 to 5 years of hotel experience.
5. At least 1 year of experience in a similar role.
6. Excellent verbal and written communication; analytical and reasoning skills; well-versed with problem-solving techniques.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Who we are

Join Crowne Plaza, one of the largest and best-loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally, Crowne Plaza is the perfect base to connect on business, pleasure, or a blend of both. We've thoughtfully designed our spaces to encourage, support, and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection, designed for humans, not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.