Lobby Ambassador – Omani Culture

4 weeks ago


Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

Lobby Ambassador – Omani Culture

Mandarin Oriental Muscatis looking for aLobby Ambassador – Omani Culture to join ourFront Officeteam.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group's legendary service, world-class amenities and sweeping sea or mountain views.

About the job

The Lobby Ambassador – Omani Culture at Mandarin Oriental, Muscat, serves as the cultural face of the hotel and the symbolic gateway to Oman. As the first point of contact for guests entering the hotel, this role blends Mandarin Oriental's legendary hospitality with the warmth, heritage, and traditions of the Sultanate of Oman. Positioned in the heart of the lobby, the Ambassador ensures every guest encounter reflects a deep sense of place and pride in Omani identity.

Key Responsibilities:

  • Guest Interaction & Cultural Representation.
  • Greet all guests in traditional Omani attire with warmth and professionalism.
  • Share insights into Omani customs, traditions, and etiquette.
  • Offer dates, Omani coffee, or incense where appropriate.
  • Recommend cultural attractions and local experiences.
  • Lobby Presence & Guest Experience Support.
  • Maintain a strong, welcoming presence in the lobby.
  • Monitor and support lobby ambiance and guest flow.
  • Assist Front Office colleagues during peak times.
  • Event & Cultural Activation Support.
  • Support planning cultural displays and holiday celebrations.
  • Collaborate on lobby cultural activations with Marketing and PR.
  • Internal Support & Training.
  • Provide cultural awareness sessions for colleagues.
  • Assist in onboarding by sharing Omani etiquette and heritage.

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

#J-18808-Ljbffr
  • Cultural Ambassador

    2 weeks ago


    Muscat, Muscat, Oman beBeeAmbassador Full time 3,600 - 4,200

    Cultural AmbassadorWe are seeking a Cultural Ambassador to serve as the face of our hotel and the symbolic gateway to Oman. As the first point of contact for guests, this role blends exceptional hospitality with the warmth, heritage, and traditions of the Sultanate of Oman.


  • Muscat, Muscat, Oman beBeeCulinary Full time $6,000 - $12,000

    Immerse yourself in the rich culinary traditions of Oman by teaching cooking classes to enthusiastic foodies.As a culinary instructor, you will have full control over your time, class format, and creative direction. We handle marketing, guest logistics, and support so you can focus on delivering meaningful culinary experiences.Our platform connects you with...

  • OMANI NATIONALS

    3 weeks ago


    Muscat, Muscat, Oman CXG Full time

    OMANI NATIONALS - Freelance Luxury Brand EvaluatorsJoin us to apply for the OMANI NATIONALS - Freelance Luxury Brand Evaluators role at CXG.About CXGCXG is a global customer experience agency servicing premium and luxury brands. We help brands achieve profitable growth by transforming transactional moments into meaningful relationships and emotional...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    Concierge Mandarin Oriental Muscat is looking for a Concierge to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    ConciergeMandarin Oriental Muscat is looking for a Concierge to join our Front Office team.Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    ConciergeMandarin Oriental Muscatis looking for aConcierge to join ourFront Officeteam.Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and...


  • Muscat, Muscat, Oman Teach Away Inc. Full time

    United International Schools is seeking passionate and dedicated female Primary Education Teachers to join our vibrant educational community. As part of our mission to provide a globally competitive, bilingual education that honors Omani culture, you will play a key role in nurturing young minds and shaping the leaders of tomorrow. The primary education...


  • Muscat, Muscat, Oman beBeeHealthSafety Full time 45,000 - 65,000

    Health, Safety, Security and Environmental ManagerWe are seeking a highly experienced Health, Safety, Security and Environmental (HSSE) professional to join our team. The ideal candidate will have a strong background in HSSE management and be able to lead by example in promoting a culture of safety, security, and environmental stewardship within the...

  • Associate Audit

    3 weeks ago


    Muscat, Muscat, Oman Deloitte & Touche (M.E.) Full time

    About DeloitteWhen you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.Our purposeDeloitte makes an...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    We are seeking a highly responsible and proactive Security & Risk Manager to lead all aspects of security operations and risk mitigation for our property. This role is critical to ensuring the safety and well-being of guests, employees, and hotel assets by managing security protocols, emergency response plans, and risk assessments. The ideal candidate will...