Manager - Learning and Development - Muscat Bay

4 weeks ago

Muscat, Muscat, Oman Jumeirah Full time
About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Muscat Bay

Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat's breathtaking natural beauty, where mountains meet the sea at the resort's edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah's signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.

About The Job

An exciting opportunity has arisen for a Manager - Learning and Development to join Jumeirah Muscat Bay. The main duties and responsibilities of this role include:
  • Ensure compliance with Jumeirah HR training processes and standards across the property.

Conduct annual learning and development needs analysis to identify training requirements for hotel staff.
  • Develop and implement an annual training plan tailored to the property's needs, Collaborate with Corporate Learning & Development to meet regional training targets and ensure consistency.
  • Design training sessions to address specific operational needs within the hotel, e

valuate the effectiveness of training programs post-delivery to ensure objectives are met.

Annually assess the execution and impact of the Learning and Development plan.
  • Implement the Departmental Training Review Process for systematic and consistent monitoring.
  • Coach and support departmental trainers to meet on-the-job training requirements and maintain high standards.
  • Manage the training budget, resources, and programs, including management trainee and internship programs, ensuring optimal allocation and utilization.

About You

The ideal candidate for this position will have the following experience and qualifications:
  • 8–10 years in a similar role within the luxury hotel industry, preferably in hospitality
  • Bachelor's degree in Human Resources, Hospitality Management, Education, or a related field, plus a qualification in a training and development-related field; Level A and B qualified in British Psychological assessment; licensed facilitator of Franklin Covey courses and MBTI assessments; membership in a professional organization related to training and development
  • Advanced proficiency in Microsoft Office and excellent written and spoken English
  • Strong leadership and team management, problem-solving, project management, creativity, and attention to detail

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include
  • Access to Learning & Development programmes and clear career pathways.
  • Opportunities for internal mobility within our global network.
  • Colleague discounts on food, beverage and hotel stays worldwide.
  • Health care and insurance benefits.
  • Locally competitive salary.
  • Locally relevant benefits as determined by the property.

Primary Location

Oman-Muscat

Job

Jumeirah Job Group

Organization

Jumeirah Muscat Bay [JMBH]

Job Posting

Aug 14, 2025, 1:29:38 AM
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