eCommerce Account Executive

4 weeks ago

Muscat, Muscat, Oman Salman Corporation Full time

Company Description

Salman Corporation LLC is a prominent conglomerate operating across Oman, with a diverse portfolio spanning retail, distribution, exports, food & beverage, and e-commerce sectors. As a parent company, it has successfully established and introduced several influential brands to the regional market. With five decades of industry experience, the corporation maintains strong business relationships and employs over 400 skilled professionals across various departments, including Marketing, Sales, IT, Operations, Human Resources, and Finance & Accounting. This combination of experienced workforce and deep market knowledge has established Salman Corporation as a leader in delivering quality services across its business verticals.

Role Description

We are seeking a dedicated E-Commerce Account Specialist to join our team in Muscat on a full-time, on-site basis. As an Online Account Specialist, you will play a vital role in managing customer relationships and driving account success through data-driven strategies. You will be responsible for accounts handling, including financial operations, and onboarding clients and delivering exceptional service to our valued clients.

Key Responsibilities

  • Drive customer success through proactive account management and relationship building
  • Onboarding the brands / suppliers
  • Handle financial operations and account-related transactions
  • Execute customer onboarding processes and ensure smooth transitions
  • Analyze account performance and develop strategic recommendations
  • Provide top-tier customer support and problem resolution

Required Qualifications

  • Bachelor's degree in business administration, Marketing, Finance, or a related field
  • Minimum 2-3 years of experience in account management or similar role
  • Driving License is a Must
  • Strong analytical capabilities with demonstrated financial acumen
  • Excellence in written and verbal communication
  • Proven track record in customer relationship management
  • Collaborative mindset with experience working in cross-functional teams
  • Advanced problem-solving skills with attention to detail
  • Experience in e-commerce platforms is preferred
  • Arabic Speaking is a Plus
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