Manager - Cards Products Develpoment

7 days ago

Muscat, Muscat, Oman Oman Arab Bank Full time

Key Deliverables:

  • Ensure all activities are carried out according to bank's policies, procedures, and standards.
  • Participate in other related initiatives and projects as assigned or other duties as assigned by management.
  • Ensure that the business objectives of Card Issuing are being met.
  • Responsible for conducting market research & analysis to determine the customer's needs and wants by gathering the market information for Debit & Credit Cards
  • Meet the Business Volumes & Commission targets, periodically.
  • Ensure that all the required internal controls are in place as per industry best practices
  • Coordinate with Sales, Corporate Communication, Card Acquiring teams to ensure all Business support activities are achieved without brakes.
  • Complete all other tasks as delegated by management or reporting Manager
  • Compliance and risk requirements to be met raise any risk concerns to risk department
  • Participate in other related initiatives and projects as assigned or other duties as assigned by management.
  • Handle all external vendors involved in Card Business, in a professional manner to achieve optimal cost levels to maximize the profitability
  • Ensure that the card portfolio is regularly analysed and monitored to supplement achieving the business targets
  • Ensure that all internal co-ordination handled professionally to achieve the industry bench marked customer satisfaction levels for the Bank

Qualifications:

Bachelor Degree in Business Administration

Skills/Knowledge:

All round knowledge in Cards Business including sales, credit, products, operations & fraud control

Experience:

Minimum of five years all round experience in Bank Cards & operation

Business Understanding:

  • Card Sales, Pricing, Retentions, product upgrades
  • Product life cycle activities and management
  • Working knowledge on card portfolio management
  • Logical handling of co-ordinations & Relationship Management
  • Analytical skills
  • Ability to work under pressure
  • Presentation skills
  • Business cases
  • Cards products development and enhancements.
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