Assistant Store Manager

2 days ago

Muscat, Muscat, Oman Apparel Group Full time
Position objective:

Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.

Key responsibility:Sales and customer focus:
  • Consider the needs of the customers at all times
  • Implement a high standard of customer focus within the store
  • Lead by example in all aspects of customer service
  • Actively seek ways to achieve or exceed shop sales targets
  • Ensure all members of the team have an understanding of KPIs and targets to be achieved
  • Ensure any promotional offers regarding stock are implemented within the store
  • Implement strategies effectively to drive sales in the store
Store administration:
  • Regularly audit own store administration and resolve any issues
  • Implement, within own store, any changes in administration procedure positively and effectively
  • Collaborate with the Store Manager to set and achieve sales targets
  • Monitor sales performance and analyze key performance indicators (KPIs)
  • Implement sales strategies to maximize revenue and meet business goals
  • Oversee inventory control and merchandising to optimize product availability
  • Ensure accurate stock levels through regular stock checks and replenishment
  • Ensure that the store layout and presentation align with brand standards
Presentation and management:
  • Ensure the store has the correct stock package and required stock levels to maximize sales potential
  • Ensure a high standard of visual merchandising and maintenance amongst all staff
  • Effectively communicate any changes in stock or store layout to all members of the team
  • Ensure that each member follows the retail standard
  • Maintain the back store operation and replenishment of the merchandise
Staffing & team performance management:
  • Monitor and manage schedules for salesperson work hours, vacations, and days off
  • Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary
  • Encourage full participation of salespersons in creating store goals and developing plans
  • Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company
  • Manage staff leave
Security:
  • Ensure security procedures are adhered to throughout the store
  • Maintain a high standard of security awareness regarding stock and money within the store
Other job deliverables:
  • Carry out corrective action/progressive discipline as necessary
  • Demonstrate dependability, reliability, and punctuality
  • Maintain strict confidence of all employee and employment-related information
  • Demonstrate the highest level of integrity and ethics in all the decision-making processes
Desired experience:

The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

#J-18808-Ljbffr

  • Deputy Store Manager

    2 weeks ago

    Muscat, Muscat, Oman BFL Group Full time

    Deputy Store Manager / Assistant Store ManagerDirect message the job poster from BFL GroupSenior Talent Acquisition Partner | C-Suite Recruiter | Attracting top-tier talents for BFL Group | Emiratization & Saudization | Tech | Retail |…Company Overview:BFL Group is one of the world's leading off-price retailers of fashion and homeware. Headquartered in the...

  • Deputy Store Manager

    2 days ago

    Muscat, Muscat, Oman BFL Group Full time

    Company Overview:BFL Group is one of the world's leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail...

  • Store Manager

    3 weeks ago

    Muscat, Muscat, Oman 20gramscoffee Full time

    Store Manager PositionWe are hiring a Store Manager to oversee our upcoming branch in Muscat, Oman.Responsibilities include:Managing daily operationsSupervising staffEnsuring exceptional customer serviceOptimizing sales performanceMaintaining inventoryUpholding brand standardsThe ideal candidate has:Managerial experience in retail or hospitalityStrong...

  • Retail Store Manager

    3 weeks ago

    Muscat, Muscat, Oman Kashkha كشخة Full time

    Role DescriptionThis is a full-time on-site role for a Retail Store Manager at Kashkha in Muscat, Oman. The Retail Store Manager is responsible for leading your team to ensure the highest standards of service, customer experience, and store operations. Your primary responsibilities will involve maintaining meaningful relationships with clients, guiding and...

  • Store Manager

    7 days ago

    Muscat, Muscat, Oman Al Tayer Group Full time

    To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction.Job Requirements:Graduate in any discipline.Years of Experience:5-7 years experience of successfully running a profitable retail store.Essential Roles and Responsibilities:Establish and maintain effective...

  • Store Team Lead

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    We are seeking an experienced Assistant Store Manager to join our team, responsible for leading a high-performing store team to deliver exceptional customer service and drive sales growth. As a results-driven and customer-focused individual, you will be passionate about developing and implementing strategies to improve customer engagement and loyalty, while...

  • Store Operations Manager

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    This is an exciting opportunity to join a dynamic team as a leader, driving business growth and excellence. The successful candidate will have a proven track record of successfully running a profitable retail store and will be responsible for managing and developing the team to achieve high levels of revenue, while maintaining brand image, operational...

  • Store Manager

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    **Store Manager - Sales and Customer Service**This role requires a highly motivated and results-driven individual to manage sales performance, customer satisfaction, and store operations.Set and achieve sales targets, maximizing revenue growth and profitability.Lead a high-performing team, motivating and developing employees to deliver exceptional customer...

  • Retail Store Leader

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    **Retail Store Leader**We are seeking an experienced leader to manage the day-to-day operations of a retail store, driving sales growth, and ensuring exceptional customer experience.Foster a positive work environment, promoting teamwork, motivation, and employee development.Identify opportunities to improve sales performance, increase customer satisfaction,...

  • Store Leader

    6 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    Detailed Job DescriptionResponsibilities:Managing store operations to meet sales targets and maintain high levels of customer satisfaction.Supervising and mentoring staff to ensure they have the skills and knowledge required to deliver excellent customer experiences.Maintaining accurate records and reports to inform business decisions.Collaborating with...