
Retail Store Director
6 days ago
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a customer-centric approach to managing store operations.
- Key Responsibilities:
- Financial
- Drive sales growth and profitability through effective inventory management and staff development.
- Maintain a culture of excellence in store standards, quality control, and customer satisfaction.
- Process
- Conduct regular financial audits, stock reconciliations, and performance reviews to ensure compliance with company policies.
- Implement and enforce security measures to prevent theft and ensure a safe shopping environment for customers and employees.
- Develop and manage a high-performing sales team through ongoing training, coaching, and feedback.
- Customer
- Foster strong relationships with customers through personalized service, ensuring a positive and engaging shopping experience.
- Address customer complaints and concerns promptly, aiming to exceed customer expectations.
- Learning
- Invest in employee development through training programs, workshops, and on-the-job coaching.
- Cultivate a culture of continuous learning and improvement, encouraging innovation and creativity within the team.
Requirements include 4+ years of progressive experience in customer-facing roles, preferably in retail or hospitality. Strong business acumen, problem-solving skills, and leadership abilities are essential for success in this position.
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