F&B Assistant Manager

1 day ago

Muscat, Muscat, Oman IHG Hotels & Resorts Full time

The Food & Beverage Assistant Manager (Arabic) supports the Food & Beverage Manager in overseeing the daily operations of all F&B outlets, including restaurants, lounges, room service, and events. This role plays a key part in ensuring guest satisfaction, maintaining high service standards, managing team performance, and assisting Arabic-speaking guests effectively.

YOUR DAY-TO-DAY:

  • Supervise and support day-to-day operations across all food and beverage outlets
  • Lead and motivate the F&B team to deliver exceptional service in line with brand standards
  • Communicate effectively with Arabic-speaking guests, ensuring their needs and expectations are met
  • Handle guest feedback and complaints professionally, resolving issues promptly
  • Ensure cleanliness, hygiene, and quality standards are consistently maintained
  • Assist in staff scheduling, training, performance evaluations, and development
  • Work closely with the kitchen and other departments to ensure smooth coordination
  • Monitor inventory, support cost control, and assist with stock ordering and management
  • Participate in the planning and execution of events, banquets, and promotional activities
  • Ensure compliance with health and safety regulations and licensing laws
  • Support in achieving departmental revenue and profit targets

WHAT WE NEED FROM YOU:
  • 2–3 years of experience in a supervisory or assistant managerial role within F&B, preferably in a hotel or upscale restaurant
  • Strong leadership, communication, and interpersonal skills
  • Excellent guest service and problem-solving abilities
  • Knowledge of food safety standards and hospitality operations
  • Proficient in POS systems and Microsoft Office tools
  • Diploma or degree in Hospitality or Food & Beverage Management is preferred
  • Willingness to work flexible hours, including weekends and holidays

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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