Senior Proficient Fixed Service Delivery

Role PurposeTo enhance customer satisfaction and operational efficiency by managing and resolving technical issues in pre-billing and post-billing processes. The role focuses on solving product mapping errors, ensuring billing accuracy, and improving the billing operations' impact on customer experience metrics such as CCAT and NPS. This position requires...

Join to apply for the Security Advisory Services Proficient role at Omantel.Role PurposeResponsible for overseeing and conducting detailed security assessments and design reviews for all new implementations, upgrades, and major changes in technology projects to maintain a robust security architecture that protects the organization's telecom and IT...

Role PurposeSupports and leads audits to assess IT security, privacy compliance, and governance. The role advises on and executes the technology audit plan, ensuring alignment with Omantel's business objectives with a strong focus on cybersecurity and data protection.Position InformationTitle: Proficient, Cybersecurity & Data PrivacyUnit: Internal...

Role PurposeResponsible for overseeing and conducting detailed security assessments and design reviews for all new implementations, upgrades, and major changes in technology projects to maintain a robust security architecture that protects the organization's telecom and IT infrastructure, systems, and data. Ensure alignment with industry best practices and...

Role PurposeTo manage the audit of post-acquisition / merger stages including Integration of business, synergies, subsidiary Governance domains, and ensure that these integrations comply with internal policies, regulations, and standards.Position InformationUnit: Internal AuditDivision: Business & Functional AuditGrade: P4Minimum role...

Role PurposeTo drive the development, execution, and continuous improvement of enterprise risk management (ERM) strategies, frameworks, and processes. This role ensures alignment with Omantel's strategic objectives, enhances organizational resilience, and enables informed decision-making by proactively identifying, assessing, and mitigating key risks across...

We are seeking a Service Delivery Manager to oversee the coordination of client interactions and ensure seamless communication between clients and our team.Key ResponsibilitiesClient Coordination: Manage client relationships, coordinate appointments, and provide exceptional customer service.Studio Readiness: Ensure the studio is prepared for each session by...

The Technical Delivery Director (TDD) is responsible for overseeing the technical delivery and execution of all projects within the organization. This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives. The TDD will lead a team of technical...

Job SummaryThe ideal candidate will be a seasoned technical leader with a strong background in engineering and customer delivery. They will have excellent leadership skills, the ability to influence cross-functional teams, and a deep understanding of technical domains.">ResponsibilitiesTechnical Leadership: The Technical Lead will be responsible for leading...

About the opportunityRole SummaryWe are seeking an Online Account Manager to join our team and contribute to our growth. If you are ambitious and seeking a new challenge, a multinational workplace awaits you.ResponsibilitiesConduct business reviews for high-value vendors and identify opportunities to increase revenue, profitability, and market...