Online Account Manager

3 weeks ago

Muscat, Muscat, Oman Delivery Hero Austria Full time

About the opportunity

Role Summary

We are seeking an Online Account Manager to join our team and contribute to our growth. If you are ambitious and seeking a new challenge, a multinational workplace awaits you.

Responsibilities

  • Conduct business reviews for high-value vendors and identify opportunities to increase revenue, profitability, and market share.
  • Maintain ongoing business relationships with vendors.
  • Provide excellent service and support through regular communication to strengthen relationships and resolve operational issues.
  • Ensure the vendors' menus are consistently updated.
  • Monitor and ensure price and assortment parity.
  • Optimize vendor operations, including coverage area, delivery time, and preparation time.
  • Discuss potential in-store branding investments with stores to boost customer acquisition and brand recognition.
  • Ensure campaigns have maximum visibility through marketing briefs and banners.
  • Generate vendor coupons, promotions, and vouchers.
  • Forecast and acquire suitable deals and vendors for NCR.
  • Keep accurate records of all NCR and prospecting activities, including sales calls, expense reports, and presentations.
  • Coordinate with vendors on their status on talabat, resolving issues such as shutdowns or delivery stops.
  • Ensure vendors achieve monthly sales targets.

Qualifications

  • Bachelor's Degree in Business Administration or related field.
  • Minimum of 3 years' experience in Sales.
  • Strong negotiation skills.
  • Ability to meet deadlines and adapt to changing priorities.
  • Excellent written and verbal communication skills.
  • Strong analytical skills.
  • Proficiency in Excel.
Who we are

Founded in Kuwait in 2004, talabat is the leading on-demand food and Q-commerce app for everyday deliveries. We serve communities across eight countries, providing convenience and reliability. Our innovative technology simplifies daily life for customers, optimizes restaurant and shop operations, and offers reliable earning opportunities for riders. We foster an innovative environment where our employees can make a positive regional impact through our platform.

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