
Banquet Supervisor
3 weeks ago
The Banquet Supervisor oversees and coordinates all aspects of banquet events, including set-up, service, and breakdown. This role ensures high-quality guest service and efficient execution of events, maintaining standards and enhancing the guest experience.
YOUR DAY-TO-DAY:
- Supervise and coordinate all banquet staff during events.
- Ensure event setups align with client specifications and Banquet Event Orders (BEOs).
- Oversee food and beverage service during functions to ensure timely and courteous service.
- Communicate with kitchen staff regarding menu changes, dietary needs, or timing.
- Monitor and maintain cleanliness, sanitation, and organization of banquet spaces.
- Conduct pre-event briefings with staff to review event details, timelines, and responsibilities.
- Train and mentor banquet servers and support staff.
- Manage inventory and proper storage of banquet equipment and supplies.
- Ensure compliance with health and safety regulations.
- Handle guest inquiries and resolve complaints in a professional manner.
- Prepare event reports and feedback for continuous improvement.
- Collaborate with other departments (e.g., Sales, Culinary, Housekeeping) for seamless event execution.
WHAT WE NEED FROM YOU:
- High school diploma or equivalent; hospitality or management education preferred.
- Minimum 2 3 years of experience in banquet or event operations, with at least 1 year in a supervisory role.
- Excellent organizational, leadership, and communication skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficient in banquet operations software and basic MS Office tools.
- Physical ability to stand, walk, and lift items (up to 50 lbs) for extended periods.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
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