Banquet Supervisor

3 weeks ago

Muscat, Muscat, Oman Crowne Plaza Hotels & Resorts Full time

The Banquet Supervisor oversees and coordinates all aspects of banquet events, including set-up, service, and breakdown. This role ensures high-quality guest service and efficient execution of events, maintaining standards and enhancing the guest experience.

YOUR DAY-TO-DAY:

  • Supervise and coordinate all banquet staff during events.
  • Ensure event setups align with client specifications and Banquet Event Orders (BEOs).
  • Oversee food and beverage service during functions to ensure timely and courteous service.
  • Communicate with kitchen staff regarding menu changes, dietary needs, or timing.
  • Monitor and maintain cleanliness, sanitation, and organization of banquet spaces.
  • Conduct pre-event briefings with staff to review event details, timelines, and responsibilities.
  • Train and mentor banquet servers and support staff.
  • Manage inventory and proper storage of banquet equipment and supplies.
  • Ensure compliance with health and safety regulations.
  • Handle guest inquiries and resolve complaints in a professional manner.
  • Prepare event reports and feedback for continuous improvement.
  • Collaborate with other departments (e.g., Sales, Culinary, Housekeeping) for seamless event execution.

WHAT WE NEED FROM YOU:

  • High school diploma or equivalent; hospitality or management education preferred.
  • Minimum 2 3 years of experience in banquet or event operations, with at least 1 year in a supervisory role.
  • Excellent organizational, leadership, and communication skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Proficient in banquet operations software and basic MS Office tools.
  • Physical ability to stand, walk, and lift items (up to 50 lbs) for extended periods.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Administration

Keywords

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