Experienced Retail Leader Wanted

16 hours ago

Muscat, Muscat, Oman beBeeRetail Full time 2,500 - 3,000
Job Description

We are seeking a highly skilled and experienced retail leader to oversee the daily operations of our store.

Key Responsibilities
  • Store Performance:
    • Drive sales growth and achieve key performance indicators (KPIs).
    • Maintain store shrinkage below 0.2% of total sales.
  • Operational Excellence:
    • Conduct regular financial and stock audits to ensure accuracy and compliance.
    • Update, track, and communicate store performance metrics regularly.
    • Maintain visual merchandising standards throughout the store.
    • Manage employee records, including leave management, roster management, and performance evaluations.
    • Oversee day-to-day store operations, including opening and closing procedures.
    • Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
    • Hold regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
    • Implement and enforce company policies and procedures to ensure compliance.
    • Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
    • Develop and implement action plans based on performance metrics to drive results.
    • Maintain back-store operations and merchandise replenishment.
    • Implement security measures to prevent theft and ensure customer and employee safety.
    • Recruit, train, and develop a high-performing sales team.
    • Monitor and manage store expenses, budgets, and financial goals.
  • Customer Experience:
    • Drive the store team to achieve customer engagement and satisfaction goals.
    • Maintain relationships with mall management.
    • Effective communication with the office backend team regarding store-related activities.
    • Address customer inquiries and concerns promptly, striving to exceed customer expectations.
  • Professional Development:
    • Constantly upgrade skills and create a pipeline of future retail leaders.
    • Identify learning gaps in the team and create processes to address them.
    • Conduct training sessions for new hires and ongoing product knowledge sessions for the team.

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