Senior Sales Professional – Key Account Development

5 days ago


Muscat, Muscat, Oman beBee Careers Full time
Job Description:

We are seeking an experienced Account Manager to join our team. As a key member of our sales department, you will be responsible for maintaining and expanding relationships with assigned Key Accounts.

Key Responsibilities:
  • Achieve financial targets by maintaining and expanding relationships with assigned Key Accounts
  • Establish and maintain productive, professional relationships with key personnel related to projects assigned (Internally & External)
  • Deliver agreed KPIs for all projects assigned
  • Achieve revenue plan and compile input for activity plans, developing the company's services and solutions portfolio
  • Improve the sales pipeline, prepare and update quarterly reach activity plans, and deliver value to customers through leading value-added projects
  • Establish productive, professional relationships with key personnel in relevant customer accounts
  • Coordinate the involvement of company personnel, including support, service, and management resources, to meet department performance objectives and customer expectations
  • Meet targets for profitable sales volume and strategic objectives, proactively leading joint company-strategic project planning
KPIs:
  • Achievement of ≥100% AOP Revenue & OYOV
  • Deliver all assigned sales-related projects as per KPIs; stalled opportunities should not exceed 10% of the pipeline
  • Control escalations by following up with stakeholders to ensure commitments are met
  • Lead projects to achieve 100% AOP Revenue; manage bad debts, adjustments, and terminations to reduce revenue leakage to less than 5% of overall collectibles
  • Achieve Customer Satisfaction targets and meet all customer requirements, complaints, and demands within SLA
Requirements:
  • Diploma or BSc Degree in Business, ICT, Information Technology, or a related science field
  • 3-5 years' experience in sales, customer project management, preferably in Cloud or IT services, with experience from Telco or IT services in B2B contexts
  • Good financial knowledge with the ability to develop forecasts and business cases
  • Proficiency in MS Office, with strong presentation, analysis, and concept development skills
  • Fluent in spoken and written English and Arabic
Technical Skills:
  • Excellent customer management, customer orientation, and analytical skills


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