Customer Service Specialist

6 days ago


Muscat, Muscat, Oman beBee Careers Full time

**Job Description**

We are looking for a motivated and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for handling guest arrivals and departures, responding to guest inquiries, and maintaining the overall cleanliness and organization of the front desk area.

**Responsibilities**
  1. Guest Check-In/Check-Out: Process guest check-ins and check-outs, including room assignments, payment processing, and key card issuance.
  2. Guest Services: Provide assistance with guest inquiries, resolve issues promptly and efficiently, and maintain a positive and professional demeanor at all times.
  3. Front Desk Maintenance: Ensure the front desk area is clean, organized, and well-maintained, including answering phones, responding to emails, and managing the front desk software.
**Requirements**
  • Language Skills: Fluency in English is required, additional languages are an asset.
  • Experience: Prior experience working in a front desk environment is an asset.
  • Skills: Strong communication and problem-solving skills, ability to work in a fast-paced environment.


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