Financial Recovery Specialist

3 days ago

Salalah, Dhofar, Oman beBeeCollector Full time 4,000 - 8,000
Job Summary:

We are seeking a seasoned collections professional to join our team. The successful candidate will be responsible for managing delinquent customer accounts, negotiating repayment arrangements, and ensuring compliance with regulatory standards.

Key Responsibilities:
  • Account Follow-Up & Recovery: Proactively follow up with delinquent accounts to recover overdue payments, establish contact with customers, and negotiate feasible repayment plans.
  • Documentation & System Management: Prepare vouchers, release forms, letters, and other collection-related documentation, maintain accurate customer records in the collections management system.
  • Customer Interaction & Field Visits: Conduct customer visits when necessary, secure payment, and resolve disputes while maintaining professional communication.
  • Compliance & Target Achievement: Achieve monthly recovery targets, reduce the inventory of assigned delinquent buckets, and ensure full compliance with internal policies and regulatory collection guidelines.
Requirements:

Education: Diploma in Business Administration, Finance, or related fields

Experience: 2-3 years of relevant experience in collections with a minimum total of 5 years of overall experience in banking, preferably in the banking or financial services sector, proficiency in Excel, and a customer-oriented mindset are essential.

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