Hotel Operations Manager

1 week ago


Salalah, Dhofar, Oman IHG Hotels & Resorts Full time
About the Role

As the Hotel Operations Manager - Learning and Development, you will be responsible for designing, implementing, and evaluating training programs for all hotel staff.

You will oversee training initiatives, develop quality assurance protocols, and work closely with department heads to identify training needs and provide support for staff development.

  • Key Responsibilities:
  • Design and implement training programs aligned with hotel standards and guest expectations
  • Develop and maintain quality assurance protocols to monitor guest satisfaction
  • Work closely with department heads to identify training needs and provide support for staff development
  • Monitor the effectiveness of training programs through regular assessments and feedback


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