
Luxury Fragrance Consultant
21 hours ago
Al Tayer Insignia, a leader in luxury retail in the Middle East, hosts a portfolio of top luxury brands across fashion, jewellery, home, and department store categories. The company has also expanded into lifestyle retail, representing leading brands in beauty, home, fashion, and hospitality sectors.
About The RoleWe are seeking an experienced fragrance advisor to join our Dubai team. Our fragrance advisors deliver exceptional customer service by identifying customer needs, offering advice, and demonstrating suitable products. They build relationships with key customers, maintain store standards, and achieve sales targets while cultivating customer loyalty.
Key Responsibilities- Welcome customers, identify their needs, recommend and demonstrate products, close sales, provide professional till point service, follow up with regular customers, maintain personal grooming standards, deal professionally with complaints, and advise customers about promotions.
- Deliver high brand knowledge at all times, demonstrating knowledge from trainings given.
- Maintain product/hygiene guidelines and brand values as per the standards set out in the brand guideline.
- Rotate stocks to ensure existing stock is displayed in front of new items on the shelves, maintain minimum display quantities, and adhere to brand VM guidelines.
- Maintain housekeeping standards, including window displays, testers, and glorifiers.
- Check stock levels daily, communicate replenishment needs or customer demands to the Line Manager, and ensure optimum stock levels are maintained.
- Complete store and office administration tasks accurately and on time, including customer database cards, personal sales summary sheets, promotional activity feedbacks, action plans, and other business requirements.
- Comply with all company policies and procedures.
- You will be educated to High School Certification Level and trained in basic Fragrance skills.
- You will have 1-2 years retail sales or customer service experience.
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