Fragrance Experience Coordinator

10 hours ago


Muscat, Muscat, Oman Al Tayer Insignia Full time
About Our Company

Al Tayer Insignia, a prominent luxury retailer in the Middle East, offers an exclusive range of premium brands across various categories, including fashion, jewellery, home, and department stores. The company's expansion into lifestyle retail has led to partnerships with leading brands in the beauty, home, fashion, and hospitality sectors.

About The Position

We are seeking an experienced fragrance advisor to join our Dubai team. As a fragrance advisor, you will be responsible for delivering exceptional customer service by identifying customer needs, offering advice, and demonstrating suitable products. Your primary objectives will be to build relationships with key customers, maintain store standards, and drive sales while fostering customer loyalty.

Key Accountabilities
  1. Deliver exceptional customer service by welcoming customers, identifying their needs, and recommending products.
  2. Develop and maintain high brand knowledge through training and product expertise.
  3. Maintain product/hygiene guidelines and brand values as per the standards set out in the brand guideline.
  4. Raise awareness of new products among customers and promote sales growth.
  5. Maintain store appearance and housekeeping standards, including window displays, testers, and glorifiers.
  6. Monitor stock levels daily and communicate replenishment needs or customer demands to the Line Manager.
  7. Complete administrative tasks accurately and efficiently, including customer database cards, personal sales summary sheets, promotional activity feedbacks, action plans, and other business requirements.
  8. Comply with all company policies and procedures.
About You
  • You will be educated to High School Certification Level and trained in basic Fragrance skills.
  • You will have 1-2 years retail sales or customer service experience.


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