Aromatic Retail Advisor

2 days ago

Muscat, Muscat, Oman Al Tayer Insignia Full time
About Our Business

Al Tayer Insignia's retail division caters to discerning clients in the Middle East with an extensive portfolio of luxury brands across various categories. With a strong focus on luxury retail, the company has also explored opportunities in lifestyle retail, partnering with renowned brands in the beauty, home, fashion, and hospitality sectors.

About The Job

We are looking for a skilled fragrance advisor to join our Dubai team. As a fragrance advisor, you will be responsible for delivering exceptional customer service by identifying customer needs, offering advice, and demonstrating suitable products. Your main goal will be to build relationships with key customers, maintain store standards, and drive sales while fostering customer loyalty.

Main Responsibilities
  1. Deliver high-quality customer service by greeting customers, identifying their needs, and recommending products.
  2. Develop and maintain in-depth knowledge of luxury fragrances and brands.
  3. Ensure adherence to product/hygiene guidelines and brand values as outlined in the brand guideline.
  4. Maintain store appearance and housekeeping standards, including window displays, testers, and glorifiers.
  5. Rotate stock effectively to showcase new products while maintaining minimum display quantities and adhering to brand VM guidelines.
  6. Communicate with the Line Manager regarding stock levels, customer demands, and replenishment needs.
  7. Complete administrative tasks accurately and efficiently, including customer database cards, personal sales summary sheets, promotional activity feedbacks, action plans, and other business requirements.
  8. Comply with all company policies and procedures.
About You
  • You will hold a High School Certification Level education and basic Fragrance skills training.
  • You will have 1-2 years retail sales or customer service experience.

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