BPM and Digital Transformation Expert

4 days ago


Muscat, Muscat, Oman beBee Careers Full time
BPM and Digital Transformation Expert

This role involves working closely with business stakeholders to identify opportunities for process improvements and implementing digital solutions to enhance operational efficiency and customer experience.

Main Responsibilities:

  • Gather requirements from business stakeholders and document business processes to inform technical design decisions.
  • Analyze existing systems and processes to identify areas for improvement and opportunities for digital transformation.
  • Design and implement innovative digital solutions to address business challenges and requirements.
  • Collaborate with technical teams to ensure seamless integration of digital solutions and BPM processes.
  • Develop and maintain technical specifications, user stories, and use cases for BPM and digital solutions.
  • Ensure alignment between business objectives and technical design to deliver end-to-end solutions that meet organizational needs.

Key Skills:

  • Strong understanding of Business Process Management (BPM) principles and practices.
  • Expertise in BPM tools such as Camunda, Pega, IBM BPM, or equivalent.
  • Familiarity with digital banking technologies (e.g., mobile banking, online banking platforms, API integrations, cloud solutions).
  • Excellent communication and collaboration skills to work effectively with business stakeholders and technical teams.

Experience:

  • 7+ years of experience as a business analyst, with a focus on the banking domain.
  • Proven track record of managing and delivering large-scale digital transformation projects in the banking sector.


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