
BPM and Digital Transformation Expert
4 days ago
This role involves working closely with business stakeholders to identify opportunities for process improvements and implementing digital solutions to enhance operational efficiency and customer experience.
Main Responsibilities:
- Gather requirements from business stakeholders and document business processes to inform technical design decisions.
- Analyze existing systems and processes to identify areas for improvement and opportunities for digital transformation.
- Design and implement innovative digital solutions to address business challenges and requirements.
- Collaborate with technical teams to ensure seamless integration of digital solutions and BPM processes.
- Develop and maintain technical specifications, user stories, and use cases for BPM and digital solutions.
- Ensure alignment between business objectives and technical design to deliver end-to-end solutions that meet organizational needs.
Key Skills:
- Strong understanding of Business Process Management (BPM) principles and practices.
- Expertise in BPM tools such as Camunda, Pega, IBM BPM, or equivalent.
- Familiarity with digital banking technologies (e.g., mobile banking, online banking platforms, API integrations, cloud solutions).
- Excellent communication and collaboration skills to work effectively with business stakeholders and technical teams.
Experience:
- 7+ years of experience as a business analyst, with a focus on the banking domain.
- Proven track record of managing and delivering large-scale digital transformation projects in the banking sector.
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