Luxury Guest Service Specialist

5 days ago


Dibba Al Bayah, Oman beBee Careers Full time
Job Description:

The Villa Attendant is responsible for ensuring the efficient operation of tasks related to guest services, housekeeping, and maintenance. This role requires a high level of attention to detail, excellent communication skills, and a commitment to delivering exceptional service.

  • Monitor daily arrivals and coordinate with the Housekeeping Supervisor to ensure timely preparation of rooms.
  • Assist guests with special needs and requirements, providing personalized support and care.
  • Stock supply trolleys with necessary room supplies, maintaining a well-stocked inventory.
  • Replace linens, towels, and other amenities in guest rooms, adhering to resort standards.
  • Remove furniture and fixtures requiring repair or replacement, taking responsibility for their condition.
  • Provide turn-down service, re-stocking mini-bars and refreshing guest rooms.
  • Maintain and exceed service and operational guidelines, adhering to LQA standards and guest feedback.

This role requires a team player who can work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.



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