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4 days ago
As the IT Infrastructure Head, you will be responsible for planning, designing, and maintaining an optimal level of infrastructure performance and operation.
- Manage infrastructure capacity, availability, and business continuity (including archiving, backup, and recovery).
- Ensure Nawras maintains the highest standards in infrastructure and its related operations, monitoring all related systems as well as all related servers.
You will manage the operation of Nawras' IT infrastructure, including operations and maintenance of all IT infrastructure, establishing procedures for daily operations, inventory management of hardware and software, and monitoring and reporting on infrastructure operations and incidents.
Responsibilities shall also include:
- Preparing plans and budgets for infrastructure and its related systems and projects;
- Preparing and distributing department weekly and monthly reports;
- Planning company Infrastructure Capacity, Availability, and BCP;
- Motivating and supporting the Infrastructure team for day-to-day activities;
- Ensuring balanced role distribution for the entire operational task per resource;
- Negotiating supplier purchase, service, and maintenance agreements;
- Closely coordinating with business stakeholders;
- Closely coordinating with all vendors;
- Ensuring that all SLAs are met and all KPIs are delivered;
- Making sure that 24x7 support is available for issues related to the system as well as business-critical requests;
- Training new staff members;
- Recommending enhancements to the existing systems;
- Complying with and helping to enforce standard Extensity policies and procedures;
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