
Care Centre Ambassador
5 days ago
We are seeking an experienced and skilled Care Centre Agent to join our team. As a Care Centre Agent, you will be responsible for delivering exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Main Tasks
- Manage incoming calls and emails from customers, responding promptly and professionally.
- Provide detailed information and guidance on our products and services, highlighting key features and benefits.
- Resolve customer complaints and issues in a fair and timely manner, escalating complex problems to senior staff when necessary.
- Document customer interactions and update records accordingly, using this data to inform future service improvements.
- Contribute to team efforts to achieve performance targets and enhance overall customer satisfaction.
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Care Centre Customer Support Specialist
10 hours ago
Muscat, Muscat, Oman Nextcare Full timeJob DescriptionThis is an exciting opportunity to join the team at Nextcare as a Care Centre - Agent. The ideal candidate will possess excellent customer service skills, attention to detail, and the ability to work independently.Key Responsibilities:Answered inbound calls, addressing client inquiries and concerns in a professional and courteous...
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Call Centre Representative
5 days ago
Muscat, Muscat, Oman Allianz Popular SL. Full timeKey ResponsibilitiesAs a Care Centre - Agent, you will be responsible for building strong relationships with our customers through effective communication and issue resolution. Your primary duties will include:Responding to incoming calls and emails in a professional and courteous manner.Providing detailed information and guidance on our products and...
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Telephone Inquiries Coordinator
10 hours ago
Muscat, Muscat, Oman Nextcare Full timeRole OverviewWe are seeking a highly skilled and dedicated individual to fill the position of Care Centre - Agent at Nextcare. The selected candidate will be responsible for delivering exceptional customer service through telephone interactions.Key Accountabilities:Provided high-quality customer service, exceeding client expectations and building long-term...
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Customer Service Representative
10 hours ago
Muscat, Muscat, Oman Nextcare Full timeOverviewThe role of a Care Centre - Agent at Nextcare is to provide exceptional customer service by responding to telephone inquiries about the company's products or services. This involves following standard scripts and procedures to ensure that all calls are answered within predetermined time scales.Main Responsibilities:Built a customer-oriented focus in...
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Customer Service Professional
5 days ago
Muscat, Muscat, Oman Allianz Popular SL. Full timeAbout the RoleThe Care Centre - Agent is a vital member of our customer service team, responsible for delivering exceptional support to our clients. This role involves responding to incoming calls, providing information and solutions to customers' queries, and ensuring that all interactions are conducted with the highest standards of professionalism.Main...
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Telephone Support Specialist
5 days ago
Muscat, Muscat, Oman Allianz Popular SL. Full timeJob DescriptionThe Care Centre - Agent plays a critical role in maintaining the high standards of customer service at Allianz Popular SL. This position involves engaging with customers via phone, email, or other channels to address their questions, concerns, or issues related to our products and services.Main DutiesDeliver prompt and courteous responses to...
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Teaching Professor of EAP
4 days ago
Muscat, Muscat, Oman Muscat University Full timeAbout the RoleThis is an exciting opportunity for an experienced English Language Lecturer to join our team at Muscat University. We are looking for someone who is passionate about teaching and learning, and who has a proven track record of delivering high-quality English language instruction to students from diverse backgrounds.Main ResponsibilitiesTeach a...
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Academic English Specialist
4 days ago
Muscat, Muscat, Oman Muscat University Full timeJob DescriptionThe successful candidate will be responsible for teaching a combination of General English and English for Academic Purposes (EAP) to students on our General Foundation Programme and in-sessional support. They will also be expected to take part in assessment creation and delivery.Main ResponsibilitiesPlan and deliver up to 20 hours of General...
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Lecturer in General English and EAP
4 days ago
Muscat, Muscat, Oman Muscat University Full timeRole OverviewWe are seeking a highly skilled and experienced English Language Lecturer to join our team at Muscat University. The successful candidate will be responsible for teaching a combination of General English and English for Academic Purposes (EAP) to students on our General Foundation Programme and in-sessional support. They will also be expected to...
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English Language Instructor
4 days ago
Muscat, Muscat, Oman Muscat University Full timeCompany OverviewMuscat University is a leading institution of higher education in Oman, committed to providing high-quality academic programs that cater to the needs of students from diverse backgrounds. The university's vision is to become a premier educational hub in the region, known for its excellence in teaching, research, and community engagement.Job...