Care Centre Customer Support Specialist

10 hours ago


Muscat, Muscat, Oman Nextcare Full time
Job Description

This is an exciting opportunity to join the team at Nextcare as a Care Centre - Agent. The ideal candidate will possess excellent customer service skills, attention to detail, and the ability to work independently.

Key Responsibilities:

  • Answered inbound calls, addressing client inquiries and concerns in a professional and courteous manner.
  • Maintained accurate records, updating databases with new information and resolving issues promptly.
  • Collaborated with team members to achieve common goals, sharing knowledge and expertise to improve overall performance.
  • Adhered to established policies and procedures, ensuring compliance with regulatory requirements.

Requirements:

  • Bachelor's Degree; Medical background a plus.
  • At least 2+ years experience in a Call Centre/Customer Service environment, preferably in the healthcare sector.
  • Strong communication, organizational, and problem-solving skills.


  • Muscat, Muscat, Oman Allianz Popular SL. Full time

    Care Centre Agent Role SummaryWe are seeking an experienced and skilled Care Centre Agent to join our team. As a Care Centre Agent, you will be responsible for delivering exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced...


  • Muscat, Muscat, Oman Allianz Popular SL. Full time

    Key ResponsibilitiesAs a Care Centre - Agent, you will be responsible for building strong relationships with our customers through effective communication and issue resolution. Your primary duties will include:Responding to incoming calls and emails in a professional and courteous manner.Providing detailed information and guidance on our products and...


  • Muscat, Muscat, Oman Allianz Popular SL. Full time

    Job DescriptionThe Care Centre - Agent plays a critical role in maintaining the high standards of customer service at Allianz Popular SL. This position involves engaging with customers via phone, email, or other channels to address their questions, concerns, or issues related to our products and services.Main DutiesDeliver prompt and courteous responses to...


  • Muscat, Muscat, Oman Allianz Popular SL. Full time

    About the RoleThe Care Centre - Agent is a vital member of our customer service team, responsible for delivering exceptional support to our clients. This role involves responding to incoming calls, providing information and solutions to customers' queries, and ensuring that all interactions are conducted with the highest standards of professionalism.Main...


  • Muscat, Muscat, Oman Nextcare Full time

    OverviewThe role of a Care Centre - Agent at Nextcare is to provide exceptional customer service by responding to telephone inquiries about the company's products or services. This involves following standard scripts and procedures to ensure that all calls are answered within predetermined time scales.Main Responsibilities:Built a customer-oriented focus in...


  • Muscat, Muscat, Oman Digital Mall Full time

    Technical Support Specialist at Digital MallRole OverviewWe are seeking a highly skilled Technical Support Specialist to join our expanding team in Oman. This role involves delivering exceptional technical support to our customers through various channels, ensuring a smooth and positive experience using our online marketplace and ecommerce platform.Main...


  • Muscat, Muscat, Oman IWG plc Full time

    Sales Manager Position at IWG plcWe're seeking an experienced sales manager to join our team and drive growth at our Regus centres. As a Community Sales Manager, you'll be responsible for leading a team to deliver exceptional customer service and sales performance. You'll welcome new members, provide personalized support, and facilitate connections within...


  • Muscat, Muscat, Oman Digital Mall Full time

    Digital Mall's Technical Support Specialist Job DescriptionAbout the RoleThis is an exciting opportunity to join our growing team as a Technical Support Specialist in Oman. In this role, you'll be responsible for providing world-class technical support to our customers, ensuring they have a seamless experience using our online marketplace and ecommerce...


  • Muscat, Muscat, Oman Harweel Integrated Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Harweel Integrated. The ideal candidate will have hands-on experience in maintaining technical systems, including electrical, CCTV, fire alarms, HVAC, and BMS.Main Responsibilities:Maintain and repair electrical systems,...


  • Muscat, Muscat, Oman Nextcare Full time

    Role OverviewWe are seeking a highly skilled and dedicated individual to fill the position of Care Centre - Agent at Nextcare. The selected candidate will be responsible for delivering exceptional customer service through telephone interactions.Key Accountabilities:Provided high-quality customer service, exceeding client expectations and building long-term...


  • Muscat, Muscat, Oman Digital Mall Full time

    About Digital Mall's Technical Support Specialist RoleJob OverviewWe're looking for a skilled Technical Support Specialist to join our team in Oman. As the friendly voice and problem-solving hero, you'll provide exceptional technical support via phone, email, and chat to ensure a smooth and positive experience for our customers using our online marketplace...


  • Muscat, Muscat, Oman Beside Group Full time

    Beside Group is looking for a skilled Sales and Customer Experience Specialist to contribute to our retail success.


  • Muscat, Muscat, Oman Prysmian Full time

    Job OverviewPrysmian is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our office.


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    Job OverviewMuscat Hospitality Academy is seeking a skilled professional to teach the Hotel Professional Program by the VET by EHL (Ecole Hotelier Lausanne). The ideal candidate must possess strong attention to detail, excellent communication skills, and extensive knowledge of the hospitality industry.Key ResponsibilitiesDeliver training programs in Front...


  • Muscat, Muscat, Oman Canonical Full time

    About the JobWe are looking for a skilled Remote Desktop Specialist to join our team at Canonical. In this role, you will be responsible for providing technical support to our customers remotely.Key ResponsibilitiesProvide technical support to customers via various remote channels.Analyze and resolve complex technical issues related to Linux...


  • Muscat, Muscat, Oman Seventy Seven Energy Full time

    About the RoleThe Production Support Specialist is responsible for maintaining accurate operational data and supporting the Operations Department with administrative tasks. This role requires strong organizational skills, attention to detail, and excellent communication skills.You will be responsible for preparing and managing operational data, maintaining...


  • Muscat, Muscat, Oman Drock constructions company Full time

    Drock Constructions is looking for a skilled Construction Support Specialist to join our team. In this role, you will provide administrative assistance to the construction team, coordinate schedules, and ensure effective communication and interpersonal skills.Your key responsibilities will include:Coordinating schedules and ensuring timely completion of...


  • Muscat, Muscat, Oman Royal hospital muscat Full time

    Royal Hospital Muscat is seeking a skilled Critical Care Physician to lead our organ transplant program and provide expert care to patients undergoing complex procedures.Qualifications:Board certification in Internal Medicine or related fieldExperience in critical care medicine and organ transplantationExcellent leadership and communication skillsOur Team: A...


  • Muscat, Muscat, Oman Najafi Cosmetics Full time

    Najafi Cosmetics is looking for a skilled sales specialist to join our team and drive growth in the haircare division. As a senior sales specialist, you will be responsible for promoting and selling our premium haircare products to salons across Oman, while building strong relationships with clients and colleagues.About the Role:This is an excellent...


  • Muscat, Muscat, Oman Ooredoo Oman Full time

    Ooredoo Oman: A Company That CaresWe believe that our employees are our greatest asset, and we are committed to creating a workplace culture that values diversity, inclusion, and employee well-being. Our goal is to provide a safe, healthy, and supportive environment that allows our employees to thrive and reach their full potential.About This RoleThis is an...