Service Ambassador

6 days ago


Muscat, Muscat, Oman beBee Careers Full time

Job Title: Service Ambassador

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  • Welcome guests warmly and friendly.
  • Determine their dining and lodging needs.

Main Responsibilities:

As a Service Ambassador, you will be responsible for providing an excellent and consistent level of service to your customers. You will assist with welcoming guests in the hotel's restaurants, manage the outlet's inventory, and support the service staff as needed.

Key Responsibilities Include:

  1. Greeting guests warmly and ensuring they have a pleasant experience.
  2. Determining their dining and lodging needs to provide personalized service.
  3. Seating guests and managing the seating chart to ensure efficient service.
  4. Monitoring restaurant activity to maintain a smooth flow of service.
  5. Responding promptly and courteously to guest inquiries and requests.
  6. Performing opening and closing duties as required.
  7. Assisting with side work such as cleaning, stocking, and folding silverware.
  8. Supporting team members and other departments to maintain positive working relationships.

Requirements:

  • Relevant degree or diploma in Hospitality or Tourism Management preferred.
  • Minimum of 2 years experience in hotel operations.
  • Excellent customer service, communication, and interpersonal skills.


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