
House Keeping Manager
3 days ago
Key Responsibilities:
- Supervise and coordinate housekeeping activities, ensuring high-quality standards are met in cleanliness, presentation, and attention to detail.
- Build a strong team by promoting teamwork, delegating tasks effectively, and communicating the hotel's vision and brand personality.
Fundraising and Resource Management:
- Create an annual operational plan for the department.
- Maintain control over resources while delivering exceptional guest experiences.
Communication Strategies:
- Cultivate effective communication across all organizational levels using suitable methods.
- Conduct regular, concise departmental meetings with clear follow-up actions.
Additional Responsibilities:
- Stay adaptable to changes in job requirements and hotel strategies.
- Promote efficient administrative systems and ongoing professional development through self-learning and training programs.
Required Expertise:
- Ensure hotel spaces, including public areas, villas, guest rooms, and back-of-house areas, maintain impeccable cleanliness and upkeep.
- Assign tasks, implement multitasking, and monitor staff performance.
- Respond to guest inquiries professionally and report any issues or complaints.
- Collaborate with Engineering for preventive maintenance.
- Effectively manage inventory of supplies, chemicals, and amenities.
- Maintain linen and uniforms properly.
- Ensure staff adhere to health and safety regulations.
- Plan and execute regular cleaning programs.
- Implement energy-saving measures.
- Coordinate cleaning priorities and conduct room checks.
- Establish strict key control systems.
- Support departmental training and take on secondary duties as assigned.
Qualifications:
- Bachelor's degree in Hospitality Management or related field preferred.
- At least 3 years of experience as a Housekeeping Manager or similar in a luxury hotel setting.
- Strong leadership, organizational, and communication skills.
- Knowledge of health and safety standards and quality control.
- Exceptional attention to detail and interpersonal skills.
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