Insurance Auto Claims Supervisor
3 days ago
AIG's Insurance Services: We are seeking a highly skilled Insurance Auto Claims Supervisor to join our team in Oman.
\In this role, you will be responsible for supervising motor claims surveyors, managing policyholders/insured drivers, TP claimants, workshops, and business partners. Additional key responsibilities include providing excellent customer service, delivering best-in-class assistance to insureds, and ensuring accurate and timely reserves for each claim handled.
\About the Company: American International Group, Inc. (AIG) is a leading international insurance organization serving customers in over 130 countries and jurisdictions. Our innovative products and services help businesses and individuals protect what they value.
\Key Responsibilities:
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- Supervise motor claims surveyors to ensure service delivery of the Oman claims department.\
- Manage policyholders/insured drivers, TP claimants, workshops, and business partners.\
- Provide excellent customer service and ensure delivery of existing service level agreements.\
- Deliver best-in-class assistance to insureds throughout the claims process.\
- Maintain close coordination with agencies, garages, and brokers.\
- Responsible for reducing the average cost per claim by negotiating discounts with agencies and garages.\\/ul\
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Auto Claims Operations Manager
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