Call Center Team Lead

Leader in Technology Recruitment - Building Perm, Contract & Outsourced tech teams in the GCC - Operating in Dubai ????????/Senior Manager – Customer Excellence / Call CenterFull timeOman born requiredAre you passionate about delivering exceptional customer care and leading high-performing teams? We're seeking a dynamic and strategic leader to oversee our...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

We are seeking a highly skilled Data Center professional to lead end-to-end data center operations, including fault management, change control, and preventive maintenance.Key ResponsibilitiesEnsure all contractual KPIs and SLAs are consistently met.Own and drive incident resolution, capacity planning, and problem management.Guide your team with strong...

Job Description:Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues and provide solutions.We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact usRequirements:Willingness to learn and adapt to new...

Job PurposeWe are looking for an experienced Senior HVAC Engineer to join our team as a Technical Lead in Data Center operations.Key Skills:Experience: 8 to 10 years in data center HVAC operations, including hands-on and supervisory experience, preferably in the GCC region.Education: Diploma or Degree in Mechanical Engineering / HVAC Technology.License:...

About the PositionWe are seeking a dynamic and strategic leader to oversee our clients' customer service operations and drive excellence across all touchpoints. As the Senior Manager – Customer Excellence / Call center, you will be responsible for designing and implementing customer service strategies that align with our commitment to delivering...

A successful Data Center Manager is required to oversee critical operations in a fast-paced, mission-critical environment. The role involves leading the Data Center team and ensuring that all contractual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met.About the RoleThis is an exciting opportunity for an experienced...

Data Center Climate SpecialistJob DescriptionWe are seeking a highly skilled Data Center Climate Specialist to join our team. As a specialist, you will be responsible for the installation, commissioning, and maintenance of data center climate control systems, including chillers, CRAC/CCU units, AHUs, and split units.ResponsibilitiesPerform routine...

Medical Officer at Sultan Qaboos Comprehensive Cancer CenterLocation: Muscat, Sultanate of OmanThe Sultan Qaboos Comprehensive Cancer Care & Research Center (SQCCCRC) in Muscat, Oman, is a Quaternary care level center specializing in adult solid malignancies (excluding hematological malignancies).We are seeking a highly motivated Medical Officer to develop...

Medical OfficerSultan Qaboos Comprehensive Cancer Care and Research CenterUniversity Medical CityMuscat, Sultanate of OmanThe Sultan Qaboos Comprehensive Cancer Care & Research Center (SQCCCRC) in Muscat Oman a Quaternary care level center providing care for adult patients with solid malignancies (No hematological malignancies).SQCCCRC is seeking to appoint...