
Call center agent
1 week ago
Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.
Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.
Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.
Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.
Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
#J-18808-Ljbffr-
Reservation Agent
1 week ago
Muscat, Muscat, Oman Hyatt Full timeJob SummaryTo record and process all reservation inquiries made by phone, fax, or email efficiently and accurately and converted to sales where possible to meet hotel targets.To supervise, train & implement all safety policy & procedure as per laid down in the company emergency & continuity business plan.Promote the desired work culture around the core value...
-
Product Specialist
5 days ago
Muscat, Muscat, Oman Allergan Aesthetics Full timeCompany DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services...
-
Lecturer Civil Engineering
5 days ago
Muscat, Muscat, Oman Hawthorn Language Center Full time1. To undertake teaching duties in Civil Engineering as appropriate andrelated subjects, at undergraduate level.2. To develop and deliver teaching materials assessment of courses for delivery asrequired.3. Contribute to assessment and examinations including moderation of material,marking, moderation of marking and timely feedback is provided as required...
-
Kitchen Designer and Sales Associate
4 days ago
Muscat, Muscat, Oman Recooty Full timeJob ResponsibilitiesWe are looking for a driven Kitchen Designer to join our team Granada kitchens is a Spanish showroom for the best in cabinetry; window and door design, located in the Sultanate of Oman.Our Kitchen Design and Sales Associates meet with customers, architects, and contractors to explore our products and design a Kitchen that best reflects...
-
Technical Sales Specialist for IoT
7 days ago
Muscat, Muscat, Oman Canonical Full timeAbout UsCanonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We have a diverse customer base that includes leading public cloud and...
-
Reservation Executive
5 days ago
Muscat, Muscat, Oman MTS Incoming, S.L.U. Full timeMTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 21 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast.Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source...
-
Reservation Executive
5 days ago
Muscat, Muscat, Oman MTS Incoming, S.L.U. Full timeMTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 21 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast.Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source...
-
Assistant Leasing Manager
2 days ago
Muscat, Muscat, Oman Lulu Shopping Malls Muscat LLC Full time1.JOB SUMMARYTo assist in the executions of the policies and procedures regarding the day to day functions of the commercial leasing department as determined by the Head of Leasing and General Manager of the nominated assets. The role would encompass acquiring tenants to lease available spaces in Oman Avenues Mall or other corporate retail assets of the Lulu...
-
Senior Sales
7 days ago
Muscat, Muscat, Oman Sabre Corporation Full timeSenior Sales & Account Manager, OmanSenior Sales & Account Manager, OmanApply locations: Muscat, Masqaţ, OmanTime type: Full timePosted on: Posted TodayJob requisition ID: JR105882Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest...
-
Senior Sales
6 days ago
Muscat, Muscat, Oman Sabre Airline Solutions Inc. Full timeSenior Sales & Account Manager, OmanSenior Sales & Account Manager, OmanApply locations: Muscat, Masqaţ, OmanTime type: Full timePosted on: Posted YesterdayJob requisition id: JR105882Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest...
-
Assistant Manager
7 days ago
Muscat, Muscat, Oman MedNet Global Healthcare Solutions LLC Full timeAssistant Manager- Operations - for MNSPCAs a member of Munich Re, the MNSPC is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking to hire an "Assistant Manager - Operations." The job holder will be responsible for supporting the Operations Manager in achieving company business targets by...
-
Senior Solution Architect
2 weeks ago
Muscat, Muscat, Oman Ghobash Group Full timeCompany DescriptionCNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT Integrator & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital...