
Executive Hotel Manager
2 days ago
Executive Hotel Manager
">Mandarin Oriental is seeking an accomplished Executive Hotel Manager to lead its operational teams.
">The ideal candidate will have extensive experience in hotel management, with a proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.
">About Mandarin Oriental
">Mandarin Oriental is a leading hospitality group with a portfolio of luxurious hotels and resorts worldwide. Recognised for creating unique properties that blend Asian heritage with modern luxury, the Group delivers exceptional experiences to discerning guests.
">Key Responsibilities:
">- Operational Leadership
- Oversee the coordination between all operational departments to ensure seamless guest experiences.">
- Maintain high standards of quality assurance and customer satisfaction.">
- Lead the development and implementation of departmental budgets and financial strategies.">
- Foster a culture of safety, security, and sustainability across all operational departments.">
- Monitor and review key performance indicators (KPIs) to ensure alignment with organisational goals.">
Team Management and Development
">- Team Management and Development
- Provide coaching and mentoring to department heads and team members to enhance their skills and knowledge.">
- Cascade new strategies and initiatives to all operational departments.">
- Collaborate with division heads to develop and implement sustainable practices.">
- Evaluate and recommend solutions to address operational challenges.">
About the Job
">The Executive Hotel Manager reports directly to the General Manager. Key responsibilities include overseeing the coordination between all operational departments, maintaining high standards of quality assurance and customer satisfaction, leading the development and implementation of departmental budgets and financial strategies, and fostering a culture of safety, security, and sustainability across all operational departments.
">Our Commitment to You
">- Your Success is Our Success
- We offer a comprehensive learning and development programme to support your career growth.">
- You can stay with us wherever you go in the world through our MOstay programme.">
- We provide a variety of health benefits and wellness programmes to support your wellbeing.">
- We offer different retirement plans depending on the length of your service and role.">
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