Human Resources Generalist

5 days ago


Muscat, Muscat, Oman beBee Careers Full time
Job Summary

The Assistant Manager - HR Shared Services is a pivotal role within the organization, responsible for overseeing various key HR service areas. This position ensures smooth operations in accommodation management, government relations, and employee relations while supporting the HR Manager in various HR projects and initiatives.

Main Responsibilities:
  • Accommodation Management
    • Oversee and manage employee accommodation to ensure compliance with company policies and local regulations
    • Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance
    • Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations
    • Address employee concerns related to accommodation and take corrective actions when necessary
    • Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards
  • Government Relations & Compliance
    • Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman
    • Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities
    • Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations
    • Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements
    • Support in resolving any legal issues related to employment, work permits, or residency concerns
  • Employee Relations & HR Support
    • Act as the first point of contact for employee queries and grievances related to HR services
    • Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment
    • Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager
    • Drive HR engagement initiatives, ensuring employees feel supported and valued
  • HR Projects & Strategic Support
    • Support the HR Manager in executing HR projects, process improvements, and automation initiatives
    • Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement
    • Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees
    • Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience
  • Vendor & Stakeholder Management
    • Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services
    • Negotiate service contracts and ensure vendors meet service level agreements (SLAs)
    • Coordinate with internal stakeholders to align HR Shared Services functions with business needs


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