Safety and Security Team Lead

3 days ago


Salalah, Dhofar, Oman Abroad Work Full time
About This Opportunity

We are looking for a dedicated and experienced Accommodation Services Director to join our team at Abroad Work. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our accommodations and ensuring a secure and comfortable experience for our guests.

About Us:

We are a luxury hospitality brand that offers unique experiences for our guests in exciting destinations around the world. We pride ourselves on providing genuine hospitality and exceeding our guests' expectations.

Key Responsibilities:

  1. Maintain a safe and healthy environment for our guests and staff.
  2. Supervise daily operations to ensure compliance with all relevant laws and regulations.
  3. Evaluate locations to identify areas for improvement and implement changes as needed.
  4. Schedule repairs and maintenance tasks to prevent downtime and minimize disruptions.
  5. Respond promptly to any issues or incidents that may arise during shifts.
  6. Manage the work of cleaning staff to ensure seamless service delivery.
  7. Monitor the performance of the accommodation team to optimize efficiency and productivity.
  8. Provide support to residents dealing with complex issues or complaints.

Requirements:

  1. 3-5 years of management experience in a customer-facing role.
  2. Proven track record of delivering high levels of customer satisfaction.
  3. Familiarity with public safety and security protocols.
  4. Strong tracking and follow-up skills to ensure timely completion of tasks.
  5. Effective time management skills to prioritize multiple responsibilities.
  6. Strong social interaction and service orientation skills to build strong relationships with staff and residents.
  7. Exceptional verbal and written communication skills to effectively communicate with stakeholders.


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