
Accommodation Services Director
3 days ago
We are seeking a skilled Security and Compliance Manager to join our team at Abroad Work. As a key member of our operations team, you will be responsible for maintaining the highest standards of health and safety regulations in our accommodations.
About Us:
We are a luxury hospitality brand that connects our guests with authentic locations and experiences worldwide. Our mission is to provide genuine hospitality in some of the most interesting destinations globally.
Key Responsibilities:
- Maintain a safe and healthy environment for our guests and staff.
- Supervise daily operations to ensure compliance with all relevant laws and regulations.
- Evaluate locations to identify areas for improvement and implement changes as needed.
- Schedule repairs and maintenance tasks to prevent downtime.
- Respond promptly to any issues or incidents that may arise during shifts.
- Manage the work of cleaning staff to ensure exceptional service delivery.
- Monitor the performance of the accommodation team to optimize efficiency and productivity.
- Provide support to residents dealing with complex issues or complaints.
Requirements:
- 3-5 years of management experience, preferably in a customer-facing role.
- Excellent customer service skills and ability to handle difficult situations.
- Familiarity with public safety and security protocols.
- Strong tracking and follow-up skills to ensure timely completion of tasks.
- Effective time management skills to prioritize multiple responsibilities.
- Strong social interaction and service orientation skills to build strong relationships with staff and residents.
- Exceptional verbal and written communication skills to effectively communicate with stakeholders.
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