Accommodation Services Director

3 days ago


Salalah, Dhofar, Oman Abroad Work Full time
Join Our Team

We are seeking a skilled Security and Compliance Manager to join our team at Abroad Work. As a key member of our operations team, you will be responsible for maintaining the highest standards of health and safety regulations in our accommodations.

About Us:

We are a luxury hospitality brand that connects our guests with authentic locations and experiences worldwide. Our mission is to provide genuine hospitality in some of the most interesting destinations globally.

Key Responsibilities:

  • Maintain a safe and healthy environment for our guests and staff.
  • Supervise daily operations to ensure compliance with all relevant laws and regulations.
  • Evaluate locations to identify areas for improvement and implement changes as needed.
  • Schedule repairs and maintenance tasks to prevent downtime.
  • Respond promptly to any issues or incidents that may arise during shifts.
  • Manage the work of cleaning staff to ensure exceptional service delivery.
  • Monitor the performance of the accommodation team to optimize efficiency and productivity.
  • Provide support to residents dealing with complex issues or complaints.

Requirements:

  • 3-5 years of management experience, preferably in a customer-facing role.
  • Excellent customer service skills and ability to handle difficult situations.
  • Familiarity with public safety and security protocols.
  • Strong tracking and follow-up skills to ensure timely completion of tasks.
  • Effective time management skills to prioritize multiple responsibilities.
  • Strong social interaction and service orientation skills to build strong relationships with staff and residents.
  • Exceptional verbal and written communication skills to effectively communicate with stakeholders.

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