Learning and Development Lead

2 days ago


Salalah, Dhofar, Oman CP - Salalah (SLLSS) Full time
CP - Salalah (SLLSS) Job OpeningJob Title: Learning and Development Lead

The Crowne Plaza Resort Salalah is seeking a skilled Learning and Development Lead to join our team.

  • This role is responsible for designing, implementing, and evaluating training programs for all hotel staff, ensuring they are aligned with hotel standards and guest expectations.
  • The ideal candidate will work closely with department heads to identify training needs and provide support for staff development.
  • We require someone with strong analytical skills and the ability to assess training needs and quality metrics.
About the JobKey Responsibilities:
  1. To oversee the development and implementation of training programs, ensuring they meet hotel standards and guest expectations.
  2. To work closely with department heads to identify training needs and provide support for staff development.
  3. To monitor the effectiveness of training programs through regular assessments and feedback.
  4. To ensure all training and operational processes are in compliance with health, safety, and legal requirements.
  5. To track key performance indicators related to training and quality, reporting findings to senior management.
RequirementsWe Are Looking for Someone Who:
  • Has proven experience in learning and development or a similar role, preferably within the hospitality industry.
  • Has strong analytical skills and the ability to assess training needs and quality metrics.
  • Is able to work independently and manage multiple priorities.


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