Dining Experience Specialist

24 hours ago

Muscat, Muscat, Oman beBeeCustomerService Full time

The Waiter/Waitress role in Muscat, Oman, within the utilities sector, is a vital position that ensures exceptional service and dining experiences for guests. This position requires a blend of customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Job Summary

This is an exciting opportunity for individuals who enjoy interacting with people and thrive in a team-oriented atmosphere.

We are seeking a skilled Waiter/Waitress to join our team. The ideal candidate will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming dining area.

Responsibilities
  1. Greet and seat customers in a friendly and professional manner.
  2. Take food and beverage orders accurately and efficiently.
  3. Serve food and drinks to customers, ensuring timely delivery.
  4. Maintain cleanliness and organization of the dining area and service stations.
  5. Handle customer inquiries and complaints with professionalism and courtesy.
  6. Collaborate with kitchen staff to ensure smooth service operations.
  7. Process payments and handle cash transactions accurately.
  8. Assist in setting up and breaking down dining areas for events.
  9. Adhere to health and safety regulations while serving food and beverages.
  10. Participate in training sessions to enhance service skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Previous experience in a similar role is preferred.
  • Flexibility to work various shifts, including weekends and holidays.
  • Positive attitude and a passion for customer service.
  • Team player with a strong work ethic.
  • Proficient in using point-of-sale (POS) systems.
  • Ability to multitask and prioritize tasks effectively.
  • Willingness to learn and adapt to new procedures.
Skills
  • Strong customer service skills.
  • Knowledge of food and beverage service.
  • Ability to handle cash and process transactions.
  • Excellent time management skills.
  • Basic knowledge of health and safety regulations.
  • Ability to work collaboratively in a team.
  • Proficiency in POS systems.
  • Strong problem-solving skills.
  • Ability to remain calm under pressure.
  • Flexibility in working hours.

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