Customer Experience Specialist

7 days ago

Muscat, Muscat, Oman beBee Careers Full time

About the Role:

We are seeking a highly skilled and motivated Community Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing multiple tasks, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Provide administrative support to the Community Manager, including planning and executing events and activities
  • Ensure the centre is maintained to a high standard, including receiving mail and directing customers to meeting rooms
  • Develop and maintain strong relationships with customers and colleagues

Requirements:

  • Good communication and interpersonal skills
  • Able to work independently and as part of a team
  • Confident using MS Office and other basic IT packages
  • Able to adapt to fast-changing situations

Benefits:

  • A competitive salary package
  • A bright and inspiring work environment
  • Training and development opportunities

About You:

We are looking for someone who is a good communicator, able to build strong professional relationships and empathise with people's needs. You should also be happy taking ownership of problems and finding ways to solve them, positive, enthusiastic and able to adapt to fast-changing situations.

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