Senior IT Support Professional

3 days ago


Muscat, Muscat, Oman beBee Careers Full time

**Job Description:**

This Senior IT Support Professional role requires a high level of technical expertise in network communication, with a focus on troubleshooting and resolving complex issues.

**Key Responsibilities:**

  • Proactively manage and optimize network systems; interface with vendors for support requirements
  • Supervise the installation process of new physical connectivity solutions
  • Coordinate with engineering on system expansions and with internal departments to develop production roadmaps
  • Provide timely status updates to the team leader
  • Optimize LAN/WAN performance using reports and monitoring applications in a 24/7 environment
  • Strive to meet established SLA commitments

**Benefits:**

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development


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