Customer Value Management Specialist

1 day ago


Muscat, Muscat, Oman beBee Careers Full time

Job Description:

We are seeking a highly skilled Customer Value Management (CVM) specialist to join our team. As a CVM specialist, you will be responsible for analyzing and developing CVM campaigns to drive business growth and revenue enhancement.

Campaign Development:

  • Design and implement CVM campaigns based on business objectives.
  • Coordinate with marketing for customer promotions and campaigns.

Data Analysis:

  • Work with data scientists to improve prediction models.
  • Monitor key metrics such as ARPU and OPEX performance.

Mission Brief:

Your primary mission is to design, develop, and execute CVM campaigns that meet or exceed business objectives.

Key Responsibilities:

  • Analyze customer behavior to identify opportunities for retention.
  • Conduct post-campaign analysis and provide improvement suggestions.
  • Identify ways to improve operational processes.
  • Engage with various departments for campaign execution.
  • Ensure alignment between CVM activities and business goals.


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