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Sales Associate

1 week ago

Muscat, Muscat, Oman Azadea Group Full time

Job Description

Key Responsibilities
  • Greet customers in a timely manner, offer assistance, and serve them to ensure their needs are answered in compliance with quality and customer service standards.
  • Arrange and replenish the shop shelves continuously to maintain a clean and tidy environment that aligns with the brand's image and coordination standards.
  • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives, and following up on customers' requests.
  • Inform Department Managers of unavailable and nonperforming products.
  • Merchandise products under the appropriate sections according to sales trends, date of release, and Department Manager recommendations.
  • Up-sell and cross-sell products and services to reach hourly and daily sales targets.
  • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required.
  • Handle cash register and transactions with customers effectively and accurately as required.
Qualifications
  • High School Degree.
  • Fluency in English.
  • Proficiency in MS Office.
  • Skills specific for Sports Goods retail: Collective Game, Project-oriented, Athlete/Ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur, and responsible.
  • Active participation in at least one sporting activity.