Client Support Agent

1 week ago

Muscat, Muscat, Oman beBee Careers Full time
About the Role:

We are seeking a highly skilled and motivated individual to join our team as an Inbound Call Handler. As a key member of our team, you will be responsible for handling a high volume of inbound calls from customers and clients.

Your primary goal will be to identify the needs of our customers, resolve any issues they may be experiencing, and provide them with solutions that meet their expectations.

This is an excellent opportunity for someone looking to start their career in customer service, as we offer comprehensive training and support to help you grow and develop your skills.

Key Responsibilities:

  • Handle inbound calls in a professional and courteous manner
  • Identify customer needs and provide solutions to resolve issues
  • Provide exceptional customer service and ensure customer satisfaction
  • Work effectively as part of a team to achieve shared goals and objectives

Requirements:

  • Good verbal and written communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic knowledge of computer tools and software
  • Willingness to learn and adapt to new challenges

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work in a dynamic and supportive team environment
  • Meal allowance and transportation assistance

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