Hotel Operations Manager

4 days ago


Muscat, Muscat, Oman IHG Hotels & Resorts Full time
Job Description

We are seeking a detail-oriented and customer-focused leader to join our team as a Hotel Operations Manager. As the ideal candidate, you will play a pivotal role in ensuring a smooth and positive guest experience by supervising and leading the front desk team.

Key Responsibilities:

  • Supervise and lead the front desk team, providing guidance, training, and support
  • Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
  • Maintain a welcoming and professional atmosphere for guests by ensuring a neat and organized front desk area
  • Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns
  • Handle guest inquiries, requests, and complaints in a timely and efficient manner
  • Monitor and ensure accurate billing for guest reservations and services
  • Assist in the recruitment, training, and development of front desk staff
  • Conduct regular performance reviews for front desk team members
  • Implement and enforce hotel policies and procedures to maintain a high standard of service


  • Muscat, Muscat, Oman Mercure Muscat Hotel Full time

    Job Description:The Night Supervisor is responsible for overseeing the hotel's operations during the night shift, ensuring all activities are carried out in accordance with Accor's brand standards. This role ensures the smooth running of front office operations, guest satisfaction, safety, and security throughout the overnight hours.


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Hotel Operations Director">Mandarin Oriental Muscat is seeking an experienced Hotel Operations Director to join its Executive team.">The ideal candidate will be a master hotel operator with exceptional leadership skills, able to oversee the coordination between all operational departments to ensure seamless guest experiences.">About Mandarin...

  • Hotel Manager

    5 days ago


    Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Hotel ManagerMandarin Oriental Muscat is looking for a Hotel Manager to join our Executive team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Executive Hotel Manager">Mandarin Oriental is seeking an accomplished Executive Hotel Manager to lead its operational teams.">The ideal candidate will have extensive experience in hotel management, with a proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.">About Mandarin Oriental">Mandarin...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Director of Hotel Management">Mandarin Oriental seeks a seasoned Director of Hotel Management to lead its operational teams.">The ideal candidate will have extensive experience in hotel management, with a proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.">About Mandarin Oriental">Mandarin...

  • General Manager

    2 days ago


    Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    General Manager - Hotels">Mandarin Oriental is seeking an experienced General Manager - Hotels to lead its operational teams.">The ideal candidate will have extensive experience in hotel management, with a proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.">About Mandarin Oriental">Mandarin...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group Limited is a renowned leader in the hospitality industry, recognized for creating unique and luxurious hotels around the world.The successful candidate will be responsible for ensuring the smooth operation of the night shift at our resort, providing leadership and direction to the team while maintaining exceptional guest...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    Job DescriptionWe are seeking a highly skilled and experienced Front Office Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a commitment to delivering exceptional customer service.Supervise and lead the front desk team, providing guidance, training, and supportOversee daily front...


  • Muscat, Muscat, Oman Sheraton Imperial Kuala Lumpur Hotel Full time

    Company Overview">Sheraton Imperial Kuala Lumpur Hotel is a renowned luxury hotel that prides itself on delivering exceptional guest experiences. We strive to provide personalized service, unparalleled comfort, and an unforgettable stay for our guests. As a key member of our culinary team, you will play a vital role in ensuring the success of our restaurant...

  • Hotel Manager

    6 days ago


    Muscat, Muscat, Oman Mandarin Oriental Full time

    Mandarin Oriental Muscat is looking for a Hotel Manager to join our Executive team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator...


  • Muscat, Muscat, Oman Wyndham Hotels and Resorts, Inc. Full time

    About Us">At Wyndham Hotels & Resorts, we are committed to making hotel travel possible for all. We believe in delivering exceptional experiences to our guests, and we are passionate about creating a positive and inclusive work environment for our team members.">We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at our...


  • Muscat, Muscat, Oman Hyatt Full time

    You will be responsible for ensuring the efficient operation of the hotel's housekeeping department in line with Hyatt International's corporate strategies and brand standards.The ideal candidate will possess a university degree or diploma in Hospitality or Tourism management, and a minimum 1 year work experience as an administrative or...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    About UsWe are a luxury hotel group that offers exceptional experiences to our guests. Our mission is to provide legendary service inspired by Asian heritage.Job RoleThe Duty Technician will be responsible for maintaining the facilities and equipment of our hotel, ensuring that they are safe and functioning properly.Maintenance of Plant, Plant Rooms,...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Job Description:The Bar Operations Specialist will be responsible for managing the day-to-day operations of the bar, ensuring that all beverage services are delivered to the highest standard.Key Responsibilities:Set up and operate a bar station/section, achieving service and product delivery standards with high client care.Provide services for guests,...


  • Muscat, Muscat, Oman Marriott International Full time

    We are seeking a highly skilled and experienced Hotel Reception and Service Manager to join our team at Marriott International.">As a Hotel Reception and Service Manager, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and valet...

  • Hotel Executive

    6 days ago


    Muscat, Muscat, Oman Mandarin Oriental Full time

    Mandarin Oriental, a renowned luxury hotel operator, seeks an exceptional Hotel Manager to spearhead its executive team. The ideal candidate will possess expertise in operational management and a passion for delivering exceptional guest experiences.The successful applicant will be responsible for overseeing the day-to-day operations of the hotel, ensuring...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Company OverviewMandarin Oriental Hotel Group Limited is a world-renowned luxury hotel operator with a strong presence in prime destinations around the globe.We are committed to delivering exceptional guest experiences, creating unique hotels that reflect the essence of their locations, and fostering a culture of innovation and excellence.Our hotels feature...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group Limited is a renowned owner and operator of luxury hotels, resorts, and residences globally.Job Description:Key Responsibilities:Lead the development and implementation of learning and development strategies to enhance colleague performance and guest satisfaction.Ensure compliance with company policies, procedures, and...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    The Mandarin Oriental, Muscat is seeking a highly motivated and experienced server to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring that they feel valued and cared for throughout their stay. This includes greeting them warmly, taking orders accurately, serving food...


  • Muscat, Muscat, Oman Kempinski Hotels Full time

    We are seeking a Hotel Revenue Assurance Manager to join our team at Kempinski Hotels in Oman - Muscat.Job DescriptionThis role involves ensuring the accuracy and completeness of all hotel revenue data, identifying and resolving discrepancies, and maintaining internal controls to safeguard the hotel's financial integrity.The ideal candidate will have 1-3...